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I moved into a rental property in July 2012 and signed up with EDF for my electric and gas supply.

 

Two months later I received a letter from Utilities Warehouse telling me that as the previous tenants had signed up to their service,

they were responsible for my account until it was moved to EDF, which they advised will not be until the end of October.

 

I have since been sent an estimated bill, which shows an estimated reading for the gas but nothing at all for the electricity,

although they are making a charge for it!

 

They also stated that Septembers bill is overdue even though we have not had one.

 

As I have not yet fully moved and am at presently only using a fridge and lights, no TV and only use a microwave to heat up food

the bill of £138.97 seems somewhat excessive for a month.

 

Has anyone else had dealings with this company and how can they be supplying my services if I have never heard of them.

 

I apologize if I sound somewhat naive but this is my first house and my first experience of the bills that come with it.

 

I thought that sorting out a supplier immediately would make life easier!

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hi SS

 

you need to read all the horror stories about this lot in this forum.

 

did you take any readings when you brought the house?

 

dx


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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes I have the readings and so does the letting agent from when the previous tenants moved out.

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then as long as you are paying EDF

UU can go swivel!!

 

p'haps get edf to put UU in their place?

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Check with EDF fro the date you transferred. The longest before a transfer took place is normally 6 weeks from the day you signed up with EDF. Did you take a reading when you entered the premises? If UW were the supplier at the time, they should have asked for a reading.

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Had something similar happen with Scottish power when I bought my current property, they claimed to be responsible for the account as the previous tenant/owner had contracted with them. I requested a copy of a signed contract between me and them showing that I accepted them as my supplier before I would pay them anything. In the end they backed off and I paid my own supplier


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Please note: i am not a qualified lawyer, any advice is offered in good faith and is based on my own and others experiences and a penchant for research and a desire to help others to empower themselves

 

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Many thanks for all the advice. Will request a copy of the signed contract as Spamheed suggests and see how we go from there.

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