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River Island Card with PPI GE / Santander


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Hi

 

I had a River Island store card with ppi & have some statements and agreement from Santander.

 

Claim form sent and final response recieved stating I had option to cancel and that I signed the agreement.

 

Have reffered to FOS and am just completing the form.

 

I can remember being asked to sign the form to strengthen the case for getting an agreement by a young shop assistant

who was more interested in selling the ppi than the goods!

 

Dont recall any option being mentioned either but am looking for advice to strengthen my case.

 

BF

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Appendix 3 of the FSA handbook should provide you with some more ammo.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?305682-FSA-Handbook

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  • 1 month later...

Hi All

 

Letter from FOS indicated Genworth Fiancial were the underwriters for the policy so responsible for missold PPI. They contacted them and I recieved a letter from them stating Santander were resposible. All info sent to FOS to decide a fair outcome.

 

Big Fish

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  • 1 month later...

Hi all

 

Genworth are now looking to work out redress if any is due and state reply in two weeks. Fos are dealing with the case and seem to think Genworth are now responsible as I have been to Santander and back twice!

 

BF

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