PPI - do I have a case due to not living at insured address?

[NGEddie]

Bump!

 

Is this ok to send please?

 

Thanks!

 

Ed

[NGEddie]

oops, also the interest doesnt seem right? :/

 

Date of

Charge Description Amount of

Charge Number of

Days Elapsed Interest at

8% Simple 22/12/2008 Monthly direct debit £15.57 1428 £4.89 02/01/2009 Monthly direct debit £31.14 1417 £9.71 02/02/2009 Monthly direct debit £15.57 1386 £4.75 02/03/2009 Monthly direct debit £20.55 1358 £6.14 01/04/2009 Monthly direct debit £20.55 1328 £6.00

[dx100uk]

post up the SOC

 

dx

[NGEddie]

Sorry SOC?

[NGEddie]

Claim was from 19/11/08 to 16/11/12 if that helps?

[dx100uk]

spreadsheet

dx

[NGEddie]

Doh!

 

ok, this is taking a long time to upload as an excel file :/

[NGEddie]

Actually, the total monthly payments are £861.20, it shows 8& simple inteterest as £160.04 so total £1021.24

 

Number of days elapsed 1425, claim from 19/11/08 to 16/11/12

 

The SOC is taking way too long so must be something not right!

 

Do these add up?

 

The first d/d of £15.57 shows 1425 days elapsed and £4.88 interest

 

The last d/d of £3.22 shows 15 days elapsed and £0.01 interest

 

I had downgraded it to keep it open as short of £££ hence the difference.

 

Hope that helps!

[ims21]

If you have entered the date of payment correctly and entered the payment correctly then the sheet will be right.

 

The "Claim to" date should be set to today.

 

For a payment of £15.57 made on 22/12/08 I get 1428 days elapsed and £4.89 interest.

 

What do you mean you downgraded it?

[NGEddie]

Thanks ims

 

When I was out of work last time I reduced to the lowest montly payment to keep it going and then was planning to put it back up to full cover when started working again. I did increase my sickness one but not this one for some reason.

 

Yes I guess if you round the number up it would be about right then.

[NGEddie]

Just realised it was the TODAY bit that threw me, I changed it to the date I cancelled it, last week, I have now changed ims and have the same as you

 

The wording of the letter above is all good though yes?

 

Really must get this sent and stop procrastinating!

[NGEddie]

Hi and hope your all having a nice Christmas

 

I sent the letter and got a reply saying they are looking into it and would get back to me within 10 working days, 10 working days later I got pretty much the same thinking saying they are still looking into it and hope for a resolution within 10 working days!

 

Hmmmmmmm, normal I guess?

 

Cheers

 

CB

[NGEddie]

Not much of an update apart from I have now received a 3rd letter, pretty much the same as other 2, but this time apologising for it taking so long.

 

Any thoughts please?

 

Is there a given time limit or not?

 

Cheers

 

E

[ims21]

If you have put in a claim for mis-selling then they have 8 weeks to investigate and give you a final decision.

[NGEddie]

Great thanks, it was towards end of Novenmber I sent it off and they first wrote back to me beginning of December.

[NGEddie]

Hi guys,

 

Finally I have an answer...but im sure as some of you may have guessed...its not the one I want!

 

They are saying they have listened to all the calls from 2008, named dates and said at no time did I say I was not living at that address, I know I did

 

But, the part they may have slipped up on, they state there was no advice in relation to a mortgage policy, now I know this is untrue as he based the amount of cover on the cost of the mortgage, grrrr

 

I suppose this is standard as they are not just going to hand the money over?

 

Do I maybe request copies of the phone calls or ask for anything further or what do I do now please?

 

Many thanks

 

Ed

[dx100uk]

yep sar them

 

specifically ensuring you request copies of ALL data

no JUST that which they are relying upon.

 

dx

[Conniff]

The best tenner you will spend in you life. Send them the SAR and mention specifically transcripts or recordings of 'all' calls.

[NGEddie]

Thank you guys!

 

The cheek of it honestly, lol

[NGEddie]

So if I go with...

 

 

Dear Cretins,

 

 

ACCOUNT/REF NUMBER: xxxxxxxxx

 

 

Please supply me with copies of all the data, transcripts and recordings of all phone calls which you hold on me in relation to any matter and in any form and for any period of time.

 

Please note that I require disclosure of any personal data which you hold on me for the entire period of my dealings with you.

 

This Subject Access Requestis includes - but is not limited to any data you hold about me in respect of any matter and held in any form including notes, screen notes, recordings, internal correspondence and external corresppondence.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return.

 

If I do not hear frm you then I will assume that this Statutory Request is satisfactory and that the 40 day timescale has started.

 

 

Yours faithfully

 

Me...and do not sign

 

----------------------------------------------

 

Send a cheque for £10? and second class recorded? and do I address this to the person who has dealt with the case so far or the data controller?

 

Sound ok to send?

 

Try and get this off tomorrow!

 

Many thanks

 

E

[dx100uk]

you can sign it

 

dx

[NGEddie]

Ok thanks, wording ok then yes?

[dx100uk]

sure

 

dx

[NGEddie]

Figured it out!

Edited January 30, 2013 by NGEddie

[NGEddie]

Actually could someone please remove my post #45?

 

Thanks

 

E