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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Claiming From 1991 To 2000 The Fight Begins

livelylad

By livelylad
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livelylad

livelylad

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My claim is against RBS from 1995 to 1998, the hearing date is Dec 1st, time allocated 2 hours, standard defence recieved, both sides have sent AQs off, the banks solicitors(cobbetts) stated they were applying to strike out the claim, i don't know if the application was made or the judge has turned it down, has i've heard nothing from court, keep an eye on my thread for updates.

 

Court hearing Walton v Barclays 8th Nov

Court hearing Walton v Royal Bank Of Scotland 1st Dec

Awaiting court hearing Birmingham Midshires

 

Thanks Paul

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bill-k

bill-k

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Just got here since you gave me the link, Livelylad. Yes, this is really good stuff, and has a lot of info for me to take out. I'm just doing 6 years back for now, but hope to go for the older stuff later. The longer I leave it, the more it will be worth !!

 

I'll be watching closely, and if I can chip in with any help, I will.

 

So go for it, matey - I'm right behind you with the rest of the guys, here !!! :)

 

Bill.

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livelylad

livelylad

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Regarding Allocation according to amount claimed and interest claimed, have you looked at this:-

 

http://www.consumeractiongroup.co.uk/forum/general/18313-why-no-one-claiming-17.html#post324054

 

Sorry - I haven't worked out how to put in direct links to posts, yet !! If anyone can tell me, I'd be obliged !!

 

Yes i have seen it thanks.

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livelylad

livelylad

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Do you think it will keep you out of fast-track ?

 

This is a tough one, if i do then cost are more than likely not going to be awarded if i lose. However if it goes fast track they will have to disclose a breakdown of their charges. This is a potential winning point i think.

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livelylad

livelylad

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Quick update, Spoke to Tommy today he is a little sad about the comments on this site regarding him.This goes to prove that they are all watching this site.

 

 

Ok I had a bog off to your request as it is time barred due to the Statute of Limitions Act.

 

 

LBA being drafted this weekend and posted on Monday requesting all MY money back.

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mcuth

mcuth

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Quick update, Spoke to Tommy today he is a little sad about the comments on this site regarding him.

 

Awww bless, the poor love! :D

 

Actually, as reluctant as I am to say so, I think he's got a point - like we said right from the get-go of this campaign, no matter what we think of the bank employees dealing with our requests, they're only following their respective company's policy/policies. They shouldn't be the target of foul/abusive/derogatory comments for simply doing their job. Let's face it, one way or the other, the case is going to be finalised isn't it?

 

This goes to prove that they are all watching this site.

 

This is true - so when they're faced with the insurmountable evidence that we have, why on earth do they waste everyone's time (including the courts' time!) trying to fob us off? :rolleyes::rolleyes:

 

Cheers

 

Michael

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law.

 

Please see the following copyright statement

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livelylad

livelylad

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Awww bless, the poor love! :D

 

Actually, as reluctant as I am to say so, I think he's got a point - like we said right from the get-go of this campaign, no matter what we think of the bank employees dealing with our requests, they're only following their respective company's policy/policies. They shouldn't be the target of foul/abusive/derogatory comments for simply doing their job. Let's face it, one way or the other, the case is going to be finalised isn't it?

 

 

 

This is true - so when they're faced with the insurmountable evidence that we have, why on earth do they waste everyone's time (including the courts' time!) trying to fob us off? :rolleyes::rolleyes:

 

Cheers

 

Michael

 

I agree the comments should be muted sometimes but then again their actions are very annoying.

 

They will come unstuck when the OFT publishes its report next year! They should just settle all the claims now!!!:D

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Bookworm

Bookworm

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How did I not see this thread before?

 

Sorry, LL, I wasn't ignoring you,I promise! :-D

 

Re: Tommy & the unbearable sadness of being, let's be clear that we do not condone the use of offensive language and defamatory comment.

 

But can Tommy swear, hand on his heart, that he has never put the phone down after talking to one of us and called us some unsavoury name? Had a staff meeting, or even a chance encounter by the coffee machine, where the penalty charges issue came up and the term "pain in the backside" or worse came up? Really really really?

 

Dear Tommy, I know you are just doing your job, and that the day your employer finally stops acting unlawfuly, you will be the first to hold up high the cornucopia of refunds upon our upturned heads. In the meantime, do forgive those victims who have been constantly deceived, lied to, bullied and mistreated at your and your colleagues' hands if on occasion, their language is somewhat riper than average. You have had 11 months of us, we have had years of indenture. ;-)

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livelylad

livelylad

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How did I not see this thread before?

 

Sorry, LL, I wasn't ignoring you,I promise! :-D

 

Re: Tommy & the unbearable sadness of being, let's be clear that we do not condone the use of offensive language and defamatory comment.

 

But can Tommy swear, hand on his heart, that he has never put the phone down after talking to one of us and called us some unsavoury name? Had a staff meeting, or even a chance encounter by the coffee machine, where the penalty charges issue came up and the term "pain in the backside" or worse came up? Really really really?

 

Dear Tommy, I know you are just doing your job, and that the day your employer finally stops acting unlawfuly, you will be the first to hold up high the cornucopia of refunds upon our upturned heads. In the meantime, do forgive those victims who have been constantly deceived, lied to, bullied and mistreated at your and your colleagues' hands if on occasion, their language is somewhat riper than average. You have had 11 months of us, we have had years of indenture. ;-)

 

Here Here.:D

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mcuth

mcuth

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But can Tommy swear, hand on his heart, that he has never put the phone down after talking to one of us and called us some unsavoury name? Had a staff meeting, or even a chance encounter by the coffee machine, where the penalty charges issue came up and the term "pain in the backside" or worse came up? Really really really?

 

You know BL, he probably does, as do the rest of the Banking Industry - hell, I'll be as guilty of talking about my customers around the coffee machine in my previous roles :D Let me be clear here, I'm not defending the banks & their ilk - but the big difference is that we don't get to see or hear what they say about us around the water coolers in their gilded palaces, whereas everything we write on this website can be seen by anyone (even if they have to go to the trouble of registering).

 

Cheers

 

Michael

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law.

 

Please see the following copyright statement

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bill-k

bill-k

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As you say, Michael, Tommy DID have to register. You don't sign up to "Hardcore Monthly" expecting to read about broken bricks (well, I didn't anyway). And if you do, then whose fault is it anyway ?

 

Cancel the subscription, Tommy, if you don't like what you read. Otherwise, try behaving like an adult, and suggest your employers do likewise.

 

Yes, this is a public forum, so we must behave reasonably. Considering the flavour and theme of the CAG rally next month, I don't think having a bit of a public laugh in order to make the banks feel just a little bit uncomfortable is a breach of anybody's rights. Doing so here is much less public. I think if Tommy doesn't like it here, then he should write himself a Sod-Off letter. Consider this mine, anyway, to you Tommy. Oh, and here's my gesture of goodwill. too ! :p

 

Assuring you of our best attention at all times.

 

Yours with knobs on,

 

Those whom you choose to despise.

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bill-k

bill-k

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Tommy i would stop reading this if i was you. To quote the Black eyed peas "Where is the love?" :D

 

In all fairness, I feel I should apologise on Tommy's behalf for his inadvertent hi-jacking of your thread, LL.

 

I believe it's known as "Reversing into the Limelight" !!! :cool:

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bill-k

bill-k

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OK bear with me first post an all

Sent my letter to BOS business banking in Glasgow on Monday got a reply today saying NO CHANCE so whats my next step?

Hi Pierre - Yep, welcome, as Thailand says.

 

You've got some reading up to do first, I think, but you'll be glad you did, I reckon !! All the best, matey.

 

Bill. :)

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livelylad

livelylad

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In all fairness, I feel I should apologise on Tommy's behalf for his inadvertent hi-jacking of your thread, LL.

 

I believe it's known as "Reversing into the Limelight" !!! :cool:

 

 

Well it must be lonely for him. Everyone against him reminds me of a frog that sang a song sat on the stairs!!:D

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bill-k

bill-k

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Well it must be lonely for him. Everyone against him reminds me of a frog that sang a song sat on the stairs!!:D

 

The theme of the CAG-BAG rally is "A Christmas Carol" - and I do believe a version of this was made by Jim Henson Associates, co-starring Michael Caine as old Ebenezer 'imself.

 

One quote of his from there was "How would you all like to be...UNEMPLOYED ? !!!"

 

That's what happens to muppets eventually. Wonder who'll be pulling his strings, then, eh?

 

Rock on, Tommy. :lol:

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