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Ok

 

I pay my water bills ever 3 months last week i paid £100 on my water and was going to pay the rest this week

 

The outstanding balance was £115 this morning i received a letter stating i owe them £500 and that is not right at all.

 

The oustanding balance is £115 they send me a letter demanding i pay them £500 in 14 days or it will effect my credit blah blah

 

Far as im concerned i have no correspondance off united utilties regarding outstanding bills and now i get this letter

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Ok

 

I pay my water bills ever 3 months last week i paid £100 on my water and was going to pay the rest this week

 

The outstanding balance was £115 this morning i received a letter stating i owe them £500 and that is not right at all.

 

The oustanding balance is £115 they send me a letter demanding i pay them £500 in 14 days or it will effect my credit blah blah

 

Far as im concerned i have no correspondance off united utilties regarding outstanding bills and now i get this letter

 

Have you asked them to explain where the figure comes from?

 

Sounds like the 115 was the remainder of the first 6 months. The £500 is for the year total.

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Just phoned them

 

they have said its the remainder of this year but why are they billing me from now to April why not just have the money in April

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but why are they billing me from now to April why not just have the money in April

 

Unfortunately it doesn't work like that. They always bill 6 months infront.

 

Just setup a payment plan with them. Ask for a payment card (if you need one). They will allow you to pay a weekly amount to cover the outstanding amount from now until April. You can then carry on paying weekly next year.

 

To pay off the remainder this year weekly will be just short of £20 per week. You may be able to carry some of the amount over to next year. If you pay weekly from April next year it it will be considerably less per week.

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