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    • thank you. Under the Consumer Rights Act you are entitled to have a vehicle of satisfactory quality.   If a defect appears within the first 6 months of ownership which means that the car is not satisfactory then you are required to give the dealer a single opportunity to repair or else refund you.   So the question is what condition would a car of that make model, age and mileage and price be in.   I think the best way forward is to raise the issue with the dealer but also start to make your own researches as to whether the rust damage to this vehicle is beyond what would be expected of a vehicle of that character and in those circumstances.   When you have discovered. then come back here.   Additionally, you haven't told us the cost of the vehicle. that would be helpful to know because it will affect the quality of vehicle that you would reasonably expect.   Also I asked you the name of the dealer and you haven't told us. Are you trying to protect them?                
    • Thank you Slick132. I don't have in writing how long the actual works themselves would take but believe they said it was two weeks.   I spoke with CAB earlier today and they've said I can cancel this order as the company are already in breach of the terms, plus catching them out re the manufacturer's and the buildings regs she said to put in writing that I was cancelling and mention breach of consumer protection, unfair trading regulations and the fact that they are wilfully misleading me.   She said the credit card company will handle the refund as I hoped. I don't want them working for me in any way shape or form now.
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    • just remember a DCA is NOT A BAILIFF and have ZERO   legal powers on any debt no matter what it's type.
    • Hi.   You've posted in the self-employment forum although as I understand it you can only be made redundant as an employee.   I've moved your thread to the Employment forum, people should be along to advise later.   HB
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letter from SWT giving us 14 days prosecution department


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Afternoon all,

Id appreciate some advice in responding or managing a prosecution letter from SWT.

 

The issue arouse when my partner was travelling and unable to buy a ticket on a Sunday from a small unmanned station.

 

She arrived at Guildford informed the ticket staff who directed her to the entrance of the station to buy one.

I knew the time she was arriving and had parked in the drop off/collection point.

She saw the que by the ticket machine and could see me in my car waving for her to get in and the que behind.

She came out of the station to tell me to move to a more suitable place due to the ques at the machines

and was subsequently collared by a Rail Revenue Officer and

he went through the process of informing her that she had left the station without intent on buying a ticket etc.

Aside from being rather scared as she was read her rights etc and presumed it policeman and as nothing like this has ever happened to her befor.

The Officier didn’t give her the chance to explain what had happened and why she had left the station.

We have now received a letter from SWT giving us 14 days prosecution department

giving her the chance to explain the case.

Could anyone help give advice on how to respond please?

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Afternoon all,

Id appreciate some advice in responding or managing a prosecution letter from SWT.

 

The issue arouse when my partner was travelling and unable to buy a ticket on a Sunday from a small unmanned station.

 

She arrived at Guildford informed the ticket staff who directed her to the entrance of the station to buy one.

I knew the time she was arriving and had parked in the drop off/collection point.

She saw the que by the ticket machine and could see me in my car waving for her to get in and the que behind.

She came out of the station to tell me to move to a more suitable place due to the ques at the machines

and was subsequently collared by a Rail Revenue Officer and

he went through the process of informing her that she had left the station without intent on buying a ticket etc.

Aside from being rather scared as she was read her rights etc and presumed it policeman and as nothing like this has ever happened to her befor.

The Officier didn’t give her the chance to explain what had happened and why she had left the station.

We have now received a letter from SWT giving us 14 days prosecution department

giving her the chance to explain the case.

Could anyone help give advice on how to respond please?

 

To be honest, it isn't a good outlook.

 

They will probably go for a Section 5 Regulation of Railways Act 1889 offence which would create a criminal record and hefty fine.

 

All you can do is write what you've written here, but an offence has been committed regardless of what you write. You need to be extremely apologetic and never been stopped previously for any reason.

 

They'll probably want £100-£250 in "administrative fees", so make sure you state clearly in your letter that you are prepared to pay any fees they have occurred in dealing with this matter. If they take your money, they won't prosecute.

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As has been said, it doesn't look too good, although SWT's letter will be asking exactly what happened in her words, so maybe telling them would be a good idea, assuming she hasn't incriminated herself at interview stage already.

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