Minicredit advice

[Conniff]

Hi Sade_k. Don't be scared, there really is no need to be. Just keep in mind that you owe £121 and no more. If they can't be bothered to respond to your email, that isn't an excuse to increase the repayment.

 

Are you in a position to repay the full amount ?

[Sade_k]

Well they have added on a £25 charge and then today they have added another £55?! I've been sent a default notice in an email. I've asked them to reply with a method of paying the original amount as I am not giving them my new card details so they can raid my account I've had no response!i can pay the original amount but it's getting higher

[Conniff]

If you have a cheque account, send them a cheque for the original amount owed. Don't include the extra as you can tell them the amount are unlawful as they constituted unjust enrichment.

[Sade_k]

I don't have a cheque account what about a postal order?would that work?

[Conniff]

Postal order will be fine, but it will cost extra. Keep the stub very carefully as if they refuse to accept it, you won't be able to cash it without the stub. You could even scan it and keep a picture of it. (Does that sound like I don't trust Minicredit,? ah well).

Send it by recorded delivery letter.

[Sade_k]

Ok thank you so much I'll include a letter and put that's it's the original amount and they're not getting anymore because of what you said. If after this I get any more trouble from them I'm sure I'll be posting again. Thank you so much

[rippedoff15]

Well here i was thinking this lender was playing ball, i had in an email from minicredit stating the loan was fixed no fees or interest and the loan would be passed to their collection company who will confirm a bank account where the funds can be paid into ( minicredit refused ) this is the email , also their have requested to know my income & wife income as well. I have complied by confirming mine, but not my wifes as she has nothing to do with this matter.

 

 

 

 

Opos Letter 1

Opos Ref: Client Name: Mini Credit (https://www.minicredit.co.uk) Client Ref: Amount Due: �325.00

Dear

PAYMENT OF �325.00 IMMEDIATELY REQUIRED

Opos Limited is a debt recovery firm instructed by our client Mini Credit (

https://www.minicredit.co.uk) who has advised us of a recent default with your agreement. We are officially acting on behalf of the above client to recover your outstanding balance of �325.00.

To date our client has not received payment of the above balance in accordance with the terms and conditions you agreed to, as a result a default fee may have been applied.

 

It is in your best interests to clear the full amount now. As soon as the debt is cleared, recovery action will stop and any further impact on your credit rating will be reduced.

 

Failure to resolve this matter will result in your account being escalated for further action.

You can manage your account online and make payment by going to our website www.oposlimited.com or alternatively call us on 0844 372 2128 and quote your reference .

We look forward to resolving this matter in a timely manner.

Thank you

 

Opos Limited

a: 1st Floor, Ingram House, 227 Ingram Street, Glasgow, G1 1DA

t: 0844 372 2128

f: +44 (0)844 372 2883

e: [email protected]

w: www.oposlimited.com

[Conniff]

You should never ever tell them anything, they have no right to any information whatsoever.

[rippedoff15]

Now i have got the bank details from the opos site , goping to clear thie debt asap, only took out 100.00, they paid 80.00 and now 325.00 crap just need to repay

[princess901028]

Hi,

 

I am in the same position with them. I borrowed £400, I couldn't afford to repay and i've been asking for a repayment plan and they are just really horrible, they ignore my emails and call constantly. Ive refused to speak to them on the phone, they have now started calling my office and lying about where they are from to get put through to me, so then I jsut hang up.

 

I've sent the harrasment by phone letter 3 times which they've ignored.

 

they now say my £400 loan is £1839!!!!

 

I finally got this back from them today:

 

 

 

________________

A MiniCredit Claims Department member has replied to your claim, #597880 with the following response:

 

The Following Response is being sent to You according to the Formal Complaints Procedure.

 

If You are requesting a payment plan then this option was already provided to You in the e-mail and also in the letter which was sent to You on the 3rd of January 2013.

 

If You are disputing the balance then this is Your right however we would then need to send Your account to our debt recovery and legal partner with the default balance of GBP1839.00. Unfortunately they will not be able to decrease the balance after we have forwarded the account to them.

 

Microcredit Ltd has provided our customers with unforeseen financial difficulty the option to fill in the Hardship Application on their http://www.minicredit.co.uk online account. With this option we would require proof of their claims of the financial hardship as we need to be certain that the loan was taken out in good will with the intention of making the full repayment on the due date. The first contact we received from You was on the 30th of October 2012 which was 46 days after the due date when You sent us a letter claiming that You want a repayment plan. All the charges until the first contact has been made by You are justified according to the Loan Agreement.

 

The balances provided to You are realistic as You are using our funds for a longer period then originally agreed on. Please bear in mind that Microcredit Ltd will only calculate the interest until the 120th overdue day. After that period the interest calculation stops. This means that even if it takes You a few years to repay the Loan then You would only have to pay four months of interest on top of the original due date balance. The penalties of GBP80.00 are also justified as You broke the Loan Agreement and did not repay the Loan on the due date. The debt recovery fee will remain as You did not contact us befire this penalty was added on the 30th overdue day. Bear in mind that we are willing to waive all of the failed debit attempt fees (currently GBP625.00).

 

Please let us know by the end of January 2013 if this offer is acceptable so we could also amend the balance before the account is forwarded. Please bear in mind that if we do not receive a reply the balance will not be changed.

 

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.

 

Kind regards,

Minicredit Claims Department

[rippedoff15]

Same here, i reported them to the OFT, emailed them every day requesting a repayment plan, and now they have confirmed in an email the loan is fixed at 325.00 no more fees or interest. Did have an email from there collection debt Opos ltd stating no plan in place, so sent them the copy email as well.

 

Mini will refuse payment apart from Ukask ( not safe or debt card even worse ) , now opos ltd there collection side have the account they have quoted an RBS account so funds can be paid via bank transfer.

 

Just keep emailing every day dont give up

[princess901028]

My issue is that they say in there email back to me that if I dispute the amount THEY can't deal with it it HAS to be passed to the DCA? surely that can't be right, if the debt is disputed with the creditor how can they say they can't deal with it?

 

I will only repay £400 plus orginal interest, but I am not paying £1836 that is ridiculous.

 

Any advice on what to say in an email back to them?

 

Thanks

[rippedoff15]

Same here, iam only repaying the orginal loan plus 1 month interest, they refuse to accept payment via bank transfer which is not inline with rulesset out by the OFT. now i have got there bank details will be sending payment once my correct amount has been paid they can get stuffed

[princess901028]

Can you share there details please? at least I can start paying what I can afford - thanks!

[rippedoff15]

This is the information from the paymnt page from opos ltd, hope it helps , i think the best method is to transfer directly not quoting any debt card to them so you control the amounts

 

The current balance of your account is £325.00

 

 

 

 

Please select one of the methods below to make a payment, always quote your Opos reference number when making a payment.

 

 

 

Online

 

click here to pay online using your debit or credit card using our secure facility.Telephone

 

Phone our automated payment line on 0844 557 8321 or to speak to an operator and make a payment call 0844 372 2128. If you are using our automated line you will need your allPay reference number which can be found at the top of your letter.Post

 

Any postal payments should be posted to Opos Limited, 1st Floor, Ingram House, 227 Ingram Street, Glasgow, G1 1DA. Please always include your reference numbers when posting a payment.Bank Transfers

 

 

Bank name: Abbey

Account Name: Opos Limited

Account No: 43530927

Sort Code: 09-06-66

SWIFT Code: ABBYGB2L

IBAN Number: GB91ABBY09066643530927Cash

 

Please make any cash payments at any branch of the Royal Bank of Scotland.

Account Name: Opos Limited

Account No: 10526682

Sort Code: 83-07-06allPay

 

Take your letter to any Post Office or Pay Point location, scan the barcode and make a payment. Please note that an administration cost of £1.50 will be deducted from each transaction.

[renegadeimp]

Hi princess they are taking the proverbial with that letter. They know their balances are made of mostly unlawful amounts, and even admit to it in regards to waiving the debit fees. However they word it cleverly so it is made to look like it is YOUR fault that all the charges were added.

 

Also remember that you are under NO obligation to even consider speaking to a DCA, although in Minicredits case, Opos do seem to be much easier to deal with.

[ybebly1]

hi i have been sending this email at least once a day since saturday

I am writing to you to inform you that due to financial difficulty I am unable to meet this months scheduled payment.* I have had a unexpected change in my personal circumstance and I will be unable to pay the current open loan in one payment. I propose a repayment plan to assist in clearing the outstanding amount in the quickest means possible to me.

 

I propose £20.00 every month for 6 months, to be re-evaluated once the 6 months has expired. I would greatly appreciate that all charges and interest are frozen to allow me to pay back this sum as promptly as possible.

 

I would also ask that all communication is done by email or by my personal mobile phone, I will not be able to answer my mobile phone during working hours, however, if you leave me a message I will respond to this once I have finished work for the day.

I am not permitted to take personal calls at my work place and this would be frowned upon by my workplace so I ask that no calls are made to this number.

 

Can you please send me your account information so that I can set up a standing order for the payment to be made? I shall ensure that this is set up for payment to be received no later than the 27th of each month.

 

I do hope that we can arrange a payment plan to alleviate the stress of my whole situation, and to also enable the repayment of the loan to your company as promptly as my finances will allow. I look forward to hearing from you and will help in any way I can to organise repayments with your company as soon as possible.

 

Your faithfully

 

 

 

today i finnally get this reply any advice?

The Following Response is being sent to You according to the Formal Complaints Procedure.

 

Microcredit Ltd provides short term payday loans. The Customer chooses the due date him/herself and it is also possible to apply for the roll-over latest on the due date and keep the loan for another period of time if the credit check result allows You to. The Loan Agreement was signed by Yourself and sent to the e-mail address You entered on our webpage during the registration. According to the Loan Agreement You have to make all payments with a debit card and the only possibility to make payments is available on Your MiniCredit.co.uk online account.

 

We accept all payments You make and may provide You up to 120 days from the due date to clear the balance before Legal action is started. All the overdue charges and interest have been added to the balance according to the Loan Agreement and will be added until full repayment.

 

Payment plans with decreased balance can only be offered to Customers who suddenly face unforeseen financial difficulties after taking out the loan. For example the Customer who takes out the loan with the intention of setting up a payment plan on the due date (the cause of the financial difficulties happened before taking out the loan) does not qualify to have the balance reduced and the payment plan set up.

 

1. Why was the repayment not made on the due date?

2. What happened?

3. When happened?

 

The three above questions are necessary to be answered and supported with documentation to see that the loan was originally taken out in good faith and You have the intention of making the full repayment latest on the chosen due date.

 

According to the information provided to us at the time of applying You were having a full employment.

 

Microcredit Ltd has activated a Hardship application on Your http://www.minicredit.co.uk online account. Please log in to Your account follow the instructions and send the application back to us.

 

In order to apply for Hardship status of your account please follow the

instructions below:

 

1) Please fill in your current income details.

 

2) Please fill in your current expenditure details.

 

3) Please fill in your creditor details

 

4) Please review the details.

 

5) Click Print the form

 

6) Sign, date and fax the form to 020 7138 2919

 

7) Our team will need to assess the proposal. You will be contacted by our Hardship team member within 5 working days from the date the form is received to come to a mutually agreeable solution.

 

To discuss Your monthly payments and the repayment plan balance please contact us on 08718903015 from 9AM to 9PM Monday to Sunday. We may require documentary evidence of your financial difficulties.

 

Please bear in mind that the status of the account will not be changed until an assessment has been made by our Hardship team. All the charges will be added until full repayment has been received or until the Hardship team member has contacted You and set up an agreement.

 

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.

 

Kind regards,

Minicredit Claims Department

[Conniff]

I can see why they would ask what they have. You have told them you haven't lost your job and you can afford a mobile phone.

[ybebly1]

i have a pay as you go phone and i zero overtime !