Airline gone bust

[cool4ny]

Hi

 

I booked holiday for my family to celebrate christmas with my inlaws but airline has gone bankrupt and my bank wont do charge back because i paid with my debit card. The airline told me to go to my bank for a charge back but the bank can only do charge back if i had used credit card.

 

What can i do to get my money back?

[MaxxPower]

Was the debit card a Visa card?

[cool4ny]

yes......it is a visa debit card.

[MaxxPower]

yes......it is a visa debit card.

 

In that case the bank are talking rubbish. Chargebacks are just as possible on Debit cards as they are Credit cards. The phone operators just usually don't know this. Insist on going higher up the chain until you get to someone who knows what they're talking about.

http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback

[stu007]

Hi

 

This link on Airline Holiday Failure Your Rights may be of use: http://www.thisismoney.co.uk/money/holidays/article-1678335/Your-flight-rights-airline-going-bust.html

[westfield]

Which airline and did you book direct or through an agent or website?