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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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AA Breakdown Sub Contractor Issues


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Hi to make it easier I have detailed my issues in the letter below which I have sent to the AA. Any advise?

On the 7th October 2012 I drove my vehicle (Mercedes-Benz E270 Cdi) . On my return, I noticed the car doors would not open centrally. I then used the key to open the door manually and managed to open it. I then realised that the car would not also start. At this point I decided to call on your breakdown services to get me back on the road again. I was told the AA patrols are busy in the area however they will send out a sub-contractor to get me roadworthy again. A patrol from a company called FAM Engineering came out and immediately diagnosed my vehicle as “Dead Battery”. He said it’s no problem and that he will start my vehicle with a booster start. I asked him if this was safe to complete on my vehicle due to the complex electronics on board and also when I purchased the car I remember the dealer telling me the car should not be jump started. The battery should be charged and then the car should be started. I questioned the patrol over this to which he replied it is perfectly safe and he does this all the time. To double check this he rang his “friend” who works for Mercedes Ciceley who confirmed how to start it. I suggested that rather than start it this way, why don’t we purchase a new battery and fit it using AA’s service. He was against this as without testing it he said the battery seemed in good condition. He placed his crocodile clips on the battery and then went to start the car using his booster pack and started the car. The cars manual also states that all electrical equipment including the heaters, lights and stereo should be completely switched off. The patrol did not advise us to do this. The car started and he asked me to sign a form to say he had completed his job and drove off.

Once I sat in the car, I went to place the car in the “Drive” gear and it would not move out of “Park”. It seemed to be stuck in “Park”. I then called the number on top of the form I signed from FAM Engineering and they arranged for the patrol to come back. He came back swiftly but was not pleased and tried to force the gear to move out of Park quite violently but failed. I was not pleased with this attempt as I felt he could have damaged the lever and made this clear to him. He then went back to his vehicle and rang his friend who works for Mercedes to see what else they can try. His friend said that the car needed to go to the workshop.

At this point the car was showing a number of faults on the dashboard system including “ABS Fault”, “ESP Fault”, “Speedtronic Fault” and “Display Fault”. The unhappy patrol proceeded to get the vehicle towed to the nearest workshop and swiftly left. A tow truck from FAM engineering arrived approximately 45-50 minutes to take the vehicle to a workshop/garage. When he arrived he was displeased that the previous patrolman had not used the override switch to put the car into neutral as advised by his contact center. He tried to find out how to do this and then came to the car and violently forced open the leather gaiter and found the switch. Since this incident, I have found out that the gaiter should not have been touched. It should have been the whole panel around the gear lever to reveal the override switch. The second patrol proceeded to lift my vehicle onto the truck. He advised me he will take me and the car home as no garages are open at that time and I will have to ring back in the morning to have the vehicle transported to a workshop.

The following morning I arranged for my vehicle to be taken to a workshop. I have extensively researched online regarding my issue and it seems that the vehicle should not have been started as it was. The battery should have been taken off and charged and then the car started with all electronics switched off. As a result of your sub-contractors, my vehicles electronics have now failed. I have been told that it will cost in excess of £1300 for an ESP Module to remedy the issues created. Also I am now going to have to be without the use f my car as I have to wait over a week for this part to arrive from Germany. I am extremely disappointed as I mentioned to the initial patrol about purchasing a new battery and he dismissed this. Had we have done this then there would have been no electrical faults at all. Prior to jump starting the vehicle there were no faults present on the vehicle.

I am now writing to you for you to investigate my issue and cover all costs involved in repairing my vehicle as a result of your subcontractors patrol.

I look forward to hearing from you.

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