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Online shopping: Your rights

 

 

  • Goods must be delivered within 30 days, unless agreed otherwise
  • You can cancel an order within seven working days in most cases (longer for financial products) and get a full refund
  • The refund should include any delivery charges, although you may have to pay for returns
  • You don't have to return the goods in their original packaging
  • You are responsible for the safe return of items
  • The retailer would have to pay for return postage if the items are going back because they are faulty or not as ordered


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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