Veolia [ ex three valleys water] put DCA onto me, paying monthly - **WON**

[BRIGADIER2JCS]

Your contract with them probably states that the account should

be paid yearly in advance or by regular monthly payments.

[snowy101]

I did guess this may be the case but as i have never signed or even seen a contract from them & you can`t change your water company like Gas , electric , phone etc i just think these company`s have to much power & yes i am being bloody minded but for me we are being given very little choice. I strongly object to paying for any service in advance.

[BRIGADIER2JCS]

Water companies are a nightmare, we have Violia here and

the they have so much paperwork for their accounts and

having a seperate company for the sewage services you

need to be an accountatnt to understand the bills.

[unclebulgaria67]

I did guess this may be the case but as i have never signed or even seen a contract from them & you can`t change your water company like Gas , electric , phone etc i just think these company`s have to much power & yes i am being bloody minded but for me we are being given very little choice. I strongly object to paying for any service in advance.

 

If you kick up a fuss, some companies will send you a payment book, so you can pay each month, as you use the services. This is assuming an unmetered service.

 

What really annoys me is that many of these companies are in foreign ownership. I think the company I have to use, as there is no competition, are Malaysian owned.

[snowy101]

I have requested a payment card & god did they try every trick in the book to avoid sending me one but i insisted. the lady i spoke to even wanted me to confirm when & how much i would be paying but i told her i would make my mind up as to how much & when i would pay.

 

The company is Violia , its just their attitude i object to , i have no intention of not paying but i like to remind them that its my money & i will pay as i see fit, not when told.

[BRIGADIER2JCS]

Veolia are awful to deal with I agree.

[Iloveathens]

I must be lucky as I have severn trent and they are pretty good. However yes it is part of their T&C's that you pay by one of their schemes, but why not just pay every month by watercard.

They can not cut you off of course .

[dx100uk]

just remember water bills are NOT a priority bill like gas/elec.

 

they cannot cut you off.

 

it' better you pay 1/12th per month

 

other than THEIR T&C's there is NOTHING in law which says you MUST pay up front.

 

dx

[unclebulgaria67]

just remember water bills are NOT a priority bill like gas/elec.

dx

 

DX

 

I am not sure these companies see it that way. The number of threads on here, where some of them e.g. Southern Water are increasingly enforcing the debts.

 

As you say, as long as people attempt to keep up payments, as they can afford them, should stop them taking unnecessary enforcement action.

[snowy101]

Just looking for some advice on how to deal with these jokers.

 

I was made redundant in June & have been making sporadic payments to my water company when funds have allowed.

 

I made a payment direct to the water company last week after getting a letter from inter-credit,

i paid a sizeable amount [ i my circumstances] of £50 to bring the bill down to £ 190.

 

Now they have written again demanding the full amount.

 

I can`t pay £190 as i just don`t have it. I

 

`m tempted to e-mail them & tell them to take me to court & i will pay a pound a week.

 

I know they can`t cut me off but just want to get them off my back,

its not a good time for me at the moment as i really am struggling to find work & getting very down about it.

Any advice to get rid of these idiots would be welcome.

[dx100uk]

as long as you pay the full bill by april then you can pay what you like really.

 

water companies like to try and force upfront payment in one or two lump sums.

 

but in all reality, they cant really

write and tell them of you payment proposals to clear the bill by april.

 

dx

[snowy101]

as long as you pay the full bill by april then you can pay what you like really.

 

water companies like to try and force upfront payment in one or two lump sums.

 

but in all reality, they cant really

write and tell them of you payment proposals to clear the bill by april.

 

dx

 

Thanks for the quick reply dx.

 

I had this out with the water company earlier in the year,

they say its not a yearly bill & under their contract [ which ive never signed or seen]

it can`t be paid in that manner.

 

Also they have a ten month year like the council Tax, this i wont be honouring.

 

Utilities company`s are extremely aggressive IMO.

 

I have a payment card & will continue to make payments that i can afford but do i have to deal with Inter credit or can i safely ignore them.

[dx100uk]

ignore the DCA.

 

dx

[snowy101]

I started a thread last week pertaining to my water bill.

 

Having been made redundant in June & making payments to the water company........ albeit sporadic.

I have been chased by Inter credit & today received a letter from PW Moody.

 

If i don`t pay the outstanding balance in 3 days they will take me to court.

 

I can not pay the outstanding balance but fully intend to pay the bill by the year end [ April].

 

No e-mail address on the letter & i wont phone them .

 

They claim i owe just shy of £200 [ i do] but the year ends in April.

 

what action do i need to take with these people.

 

Getting very tired of this & its starting to affect me.

 

Thanks

 

Middxx

[dx100uk]

what can you pay

 

if you say i'll pay £50 pcm for the next 4mts

write to the water co and tell them.

 

PW moody havve sent a threat-o-gram

 

it says MAY not WILL

 

dx

[snowy101]

Hi dx & thanks for the reply

 

Not, may or will. Simply states they hereby give formal notice that unless the outstanding amount is paid in 3 days , there instructions are to commence legal proceedings. I cant afford £50 per month, I told the water company i WILL pay. I am robbing Peter to pay Paul at the moment & desperately trying to find work.

 

I won`t phone them [ moody] & go through their stupid data protection questions, i feel very belittled & angry by this kind of thing. I am simply trying my best to pay them as & when i can. Sorry if i sound curt, its just getting to me.

Does anyone have an e-mail address for Moody.

[dx100uk]

can you scan up the letter please

 

instructed is as agood as may/could/might.

 

 

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

or

convert existing PC files to PDF [office has an installable print to PDF option]

.

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all figures and dates. {DO NOT USE A BIRO OR PEN]

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

[snowy101]

I cant dx , sorry.

I will type it out.

 

I act for the above named in connection with their outstanding account & have today received instructions to issue legal proceedings.

 

I hereby give formal notice that unless settlement of the balance is received within 5 days, my instructions are to commence legal proceedings against you for the total claim including statutory costs & solicitors fees.

I will also include interest pursuant to section 69 of the county court act 1984.

 

It then goes on to list the court , solicitors & interest fees.

[dx100uk]

can you take a digital pic on your camera ?

 

i'm sure its a std threat-o-gram

 

they usually only deal with fake parking fines.

 

they are very much bottom feeders.

 

dx

[snowy101]

I have no facility to upload or scan to the post. The text is copied word for word. I am going to write to the water company direct & repeat what i have already told them. I fully intend to pay but they will have to forget their 10 month year & at amounts i can afford.

If they wish to take me to court then so be it.

Just want to get these vultures of my back.

 

thanks for your help dx.

[dx100uk]

then ignore them

 

they dont own the debt

 

talk with the water co.

offer whatever you can PCM to clear the debt by sapril.

 

the judge would eat them for breakfast ifit got that far

and you were paying already

 

dx

[snowy101]

I have just sent an e-mail to the water company , informing them that i had made a £50 payment only 2 weeks ago

[ nearly killed me financially] & i fully intend to pay in full

but i did not appreciate " solicitors for hire " threatening me & will not be put under such pressure by anyone at what is a hard time for myself.

 

I was curt but kept it on the lighter side.

 

I also informed them that if i receive any more letters from the low end scale of the legal ladder

i will let them take me to court & leave it in the hands of the judge.

 

Just sick of the attitude of utility company's, even when you break your back to try & pay they just throw these vultures at you.

 

Thanks for your help .

[coyls]

Slightly different matter but same "solicitors". I recieved a letter from these (i can post up the letter if required), so rather than worrying, appealing or losing sleep, i sent the following back to them, i've heard nothing back since. Feel free to adjust and use as a template.

 

 

Your ref: ******/********

 

Re: OurClient DVLA

 

Vehicle: *******

 

To P.W.Moody

 

I received your letter with your ref no above on 30/08/12. After I stopped laughing at it I decided to reply as opposed to ignoring you, which was my first alternative.

 

You state you are acting for the DVLA for an outstanding amount of £80.00,and I must settle in the course of the next 7 days or you will institute legal proceedings against me (whatever that means).

 

You also state court and solicitors costs pursuant to Section 69 of the County Courts Act 1984.

 

I am not familiar with sections and acts with dates attached, (to which you will be relying on in court), therefore I require you to forward copies of these sections/acts/dates to myself so that I may familiarise myself with them.

 

I understand this will take me over your 7 day deadline, as you state, but I would appreciate if you could halt or offset any additional expenses, as you state, until I can establish that I do indeed have to give you any of my jobseekers allowance for an alleged debt, that you will be submitting in court as a legally enforced debt (being asolicitor).

 

I’m not a solicitor, (unlike yourself), but I do understand (after taking advice from a proper solicitor)that I can charge for my time and research to any correspondence to an“alleged” debt that I dispute, deny or contest.

 

Therefore, P.W. Moody(solicitor), I require you to submit to myself all steps you have taken to confirm that there is an actual debt owed to your client, (DVLA).

 

If you cannot provide any debt exists I require you to forward me your regulatory body, as I feel you may be acting illegally by trying to extort money by deception judging by your letter.

 

I also require the address ofyour local TSO, (that’s Trading Standards Office, being a solicitor you would know that), also the watchdog address would be useful if you don’t mind.

 

Now I state MY terms: - this is what WILL happen, unlike your “intentions”:-

 

You have 14 days beginning with the date this letter is served to reply.

 

You will reply stating :-

 

a) You will not be pursuing any “alleged debt”

 

b) You have passed “alleged debt” to “client”

 

c) You provide information I require to submit defence

 

d) You retreat to a corner and stamp your feet

 

e) You agree to be invoiced at £19 per hour of my time

 

Any other correspondence from yourself will be treated as harassment under statute law, (which you are aware of being a solicitor. Only reply if you agree to my T + C’s.)

 

I really look forward to your reply.

 

Mr Coyls

[snowy101]

Just an update.

 

Having made 2 further payment to the Water company since i last posted ,

 

today i received a letter from Inter Credit asking me why i had failed to contact them on this matter.

 

I had sent an e-mail direct to the company asking for an explanation as to why low level solicitors & debt collectors were harassing me for a bill i am paying,

but i have had no reply.

 

Today i sent another e-mail to the water company ,

only this time i have made it an official complaint.

 

I included my previous correspondence & asked them for an explanation & what their intentions are regarding any court action .

 

If they intend to take court action ,

 

i have asked for the evidence they will be relying on, so i can mount my defence.

 

I hope this is the correct procedure?.

[dx100uk]

per i'd not rise to anymore threat-o-grams

 

as long as you are on target to clear the debt brefore the new bill

 

just sit tight.

 

dx