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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

I gave a cheque to my landlord from my Yorkshire Bank account, I had expected funds in on the Wednesday to my account but the funds turned out to be paid into a different account, I had asked for them to be paid into my Yorkshire.

 

My landlord contacted me informing me that the cheque had been bounced, I then checked my Yorkshire account to find no money then checked the old account and the funds were in there.

 

I then arranged to make a Faster Payment to my landlord to settle the amount and thought no more of it. I have been into the branch to see if they will waive the £35 charge, scandalous... anyway, she said she would wave ONE of the charges.

 

It appeared that they had REPRESENTED the cheque, my landlord certainly hasn't!!!

 

 

What I am asking is, can I fight them on the second charge anyway as I hadn't been informed they intend to represent the cheque. I have looked at the terms and conditions of my account and I see no mention of them representing cheques, I assumed that if it was declined then the the Payee would need to take up the matter with me or re deposit the cheque!!!

 

I'm fuming, ripped my cheque book up and threw over the branch!

 

Any ideas???

 

Thanks in advance

 

Stopthethieves

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Cheques are either stamped 'refer to drawer' or 'please re-present', depending on your bank's judgement of what has happened.

 

You shouldn't really write cheques on accounts that don't actually contain funds to pay them, but since this was clearly not meant to happen, you could certainly plead your case as a complaint. If you don't complain formally, you'll get nowhere.

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The unpaid cheque would have been returned to your LL and as marmaris30 states in the above post, the cheques are either RD or please represent so it looks as though your LL put it back through. Why do you say the LL didn't represent it?

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He insists that he hasn't as to do so when I have arranged to pay him otherwise would I am sure constitute fraud/theft as he knew he would no longer be entitled to the money.

 

I am of the belief that the bank can automatically represent the cheque without returning it to their customer.

 

 

mamaris30, I had every belief that the funds would be in there when the cheque was presented, I actually physically paid the cheque in to my landlords account

.

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Ok so how did he know the cheque had bounced? (online banking possibly showing a debit?)

 

I spent many years dealing with customers payments and unpaid cheques were always returned to us to handle, things may have changed now but that's certainly how it used to work.

 

Have you spoke to your LL to tell him what's happened? Perhaps he can check with his bank to see if they automatically represented it.

 

I wouldn't accuse him of fraud though, human error or misunderstanding is most likely!

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I wouldn't do that, accuse him of fraud. I mean his actions would be considered fraudulent if he informed me about the bounced cheque and I then arranged to pay him by other means but he still subsequently represents it!

 

He said he hadn't represented it, it only physically came back to him yesterday. The bank notified him, may online banking, email or text that the cheque had been bounced.

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  • 2 months later...

Finally ended up paying 1 charge of £35.

 

Yorkshire then proceeded by giving me duff information in adverse data being recorded with CRA's which was factually incorrect.

 

I have now had my files rectified and all my files are 0000000's, which ultimately is more imprtant than the £35, needless to say, Yorkshire Bank have lost my custom.

 

Regards

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