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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Had An Idea!


peter534
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At the moment i am in the process of helping my girlfriend and brother in law with claims against the Abbey. I have also been asked by many of my friends to help the claim back their charges. When i tell them about the site and what you have to do, they seem to get a little put off.

 

I have had an idea that i think might help averybody fighting the Abby in the longrun.

 

If i was to obtain written permission off all of my friends to act on their behalf in relation to their claims, all correspondence would then come through me. Knowing form previous experience about their delaying tactics and underhanded methods of intimidating people, i thought that:

 

1. I could collect copies of all of the responses and create a timetable attached to each one. Hopefully this would show a trend and i would have some very sturdy evidence with which to file a hefty complaint against them.

 

2. They might realise that they cant use the same tactics when all of the claims are going through one point of contact. (How many times could they write to the same person saying that there has been a clerical oversight etc..?)

 

3. If one of the cases made it to court, i could highlight the tactics used on numerous other cases.

 

I feel that its quite a good idea, especialy as i have a lot more spare time on my hands than most of my friends.

 

If anyone thinks that this is a bad idea, or that it will be of no use then please let me know. Or indeed if i would actually be able to act on thier behalf and have all correspondence regards the claims sent to me, because im not even sure at this stage if i would be allowed to do it.

 

I am by no means an expert in any of this, however i feel that having been reading through countless threads on this site, i am clued up enough to use my common sense and help all of my friends.

 

Any comments are more than welcome!

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  • 3 months later...

I can see your point but what if you lost? would your friend hold you liable? basically you would be carrying out a legal role without legal training or insurance - the main ethos of this site is to reclaim our rights and to be able to do that ourselves, if they cant be bothered to learn how to do it (and yes it is very daunting at first) they perhaps this isnt the route for them - this is about empowerment - not about getting someone in to do the job for them - sorry if this sounds harsh, but the point was being missed

  • Confused 1

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Totaly understand your point, just seems a shame that the banks get away with it because people haven't got the time or are too intimidated.

I also understand the ethos of the site, however i thought that part of it was to take the banks for as much as possible. I hate bullys.

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Sorry Peter, I cant agree with that either, it has nothing to do with revenge, it has everything to do with reclaiming the money that the banks (or other institutions have unlawfully taken from us by abusing their position as a fiduciary

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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