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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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Manpower/reed/Hayes - my various employment woes


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Why do people do that?

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  • 1 year later...
I resigned in the end and moved on...not worth the hassle but next time I will

 

Thanks for the update :)

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  • 2 years later...

Please can you help me draft a request to my team leader of change of work hours from 9am-5am to requested change of hours of 8am to 4pm

I want to add in the message that my mother is disabled and I need to be back home before 5pm and finishes at 5pm I will get home after 6pm which is too late.

 

I also take my mother to her appointments which she prefers to make after 4.45pm which allows me to come home without having to book time off work

 

I've never put a request like this before in writing, can someone please help me draft a short request which I can send asap this week to my team leader, help appreciated and thanks :-)

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In the request, I think you also need to suggest how the 4 - 5 part of the day can be covered with minimum impact to the business.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It would be helpful if you could say what employment sector you work in, fror example if you work in retail and your shop only opens between 9 and 5 they are unlikely to agree.

Are there others doing the same role who would agree to change their hours to make this request a simple one for the employer to agree to?

 

Also have your mother been assessed for personal care? do you live in the same property? there may be more than one solution to your problem

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  • 1 month later...

Here is my request

 

Dear Joe Bloggs

 

I mentioned in my last employee performance review meeting last month that my mother is disabled collapsed in the kitchen which caused bruising and cuts to her face. Since then she collapased in the bathroom. I would like to request a change of hours from my current working hours of 9am - 5pm to 8am to 4pm, so I can be at home because my sister  who comes to check on my mother has to leave to collect her children from school and go home at 3.30pm. 

 

I hope you can accomodate my request

 

Kind Regards

 

Sofia

 

What do you think of this? I kept it short and simple

Edited by Purpleflowers 2
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I think they can immediately reject it, because you have not said how the last part of the day can be covered if you are not there.

 

You need to describe not just what YOU need, but how THEIR work gets done.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 6 months later...

I started work last year with a company which put me on a probabation review for 6 months, at the probabation review in november I was told by team leader I was making errors in my work and shown the errors etc. I was told the probabation review would be extended by 2 months to jan.

 

I was called to a meeting in december and told some more errors had been found in my work and some errors were repeat of errors explained to me in november and why was this happening etc.I had explained to my team leader that a family member had recently been diagnosed with an illness and this had an impact on my performance at work, that before this my work was fine and no issues had been raised etc. I was told my work would be checked everyday for errors and the probabation would now be extended to january.

 

In january I was called in again and shown the items of work that had been checked and told going by this performance my probabation would be passed in 2 weeks time.

I was then told a few days later I had made some errors etc.

 

I was called into my probabation review expecting that my probabation would be passed because the daily checking of my work by a team member only brought up several errors since Dec-Jan.

 

I was called by the team leader and went to the room on the way i was told another team leader would be in the room to watch get experience.

I was asked how I felt things had gone since december, I said things had gone better because less errors had been found. The Team Leader then went through some errors found in November, then said some had been found in december and I think some in jan.

 

She told me it was hard choice to make but she could not pass my probabation and today was the last day and thanked me for my hard work. I was asked if I had belongings at my desk that I needed to take home with me, then asked if i wanted to go back say bye to the team, which i found embarrassing, so i said no. I was asked if i wanted to resign and i said yes, because the team leader had made up her mind and there was no going back

 

The team leader was aware that family member illness had impacted me at work and contributed to the errors, i found it stressfull and hard to focus etc.

 

Questions I have are

1. Has the correct procedure been followed?

2. Should I have been put on a perfomance plan or coaching plan - instead of just having my work daily checked and the errors fed back to me?

3.Will I be paid for my 28 days holidays which were allocated to me in jan but i did not have chance to use any of the 28 days holidays?

 

 

 

Edited by Purpleflowers 2
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Hi.

 

Can you tell us when you joined this company please and whether you had a written contract?

 

I would say they should pay you at least one week's notice and some holiday pay if you haven't taken holiday but others will know more than I do. You can check yourself on the government website.

 

Please tell us more about what's happened.

 

HB

Illegitimi non carborundum

 

 

 

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40 minutes ago, honeybee13 said:

Hi.

 

Can you tell us when you joined this company please and whether you had a written contract?

 

I would say they should pay you at least one week's notice and some holiday pay if you haven't taken holiday but others will know more than I do. You can check yourself on the government website.

 

Please tell us more about what's happened.

 

HB

Joined company in May did not receive any contract on paper to take home with me.

I was told in the probabation meeting in jan the team leader did not want to extend my probabation and I had to leave, this was all done so quick that it didn't really sink in at the time.

Should I request a copy of my contract from the employer?

 

Edited by Purpleflowers 2
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1 hour ago, honeybee13 said:

Hi.

 

Can you tell us when you joined this company please and whether you had a written contract?

 

I would say they should pay you at least one week's notice and some holiday pay if you haven't taken holiday but others will know more than I do. You can check yourself on the government website.

 

Please tell us more about what's happened.

 

HB

Joined company in May and had written contract

 

Contract states

First 6 months of employment is a probationary and employment may be terminated during this period at any time or at the end of the probationary period on 1 week’s prior written notice or payment in lieu of notice. Prformance and suitability for continued employment will be monitored during the probationary period and the Company can, at its absolute discretion, extend the period or take such other remedial action as it sees fit etc

 

My probabation was extend by 2 months

 

Team Leader was aware of external factors that had effected performance via face to face meeting and email

 

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Company should have a guide on HR/performance management and what steps managers have to take, when dealing with performance or conduct issues.

 

The only way to challenge really, is if the Team Leader has not followed the companies HR guidelines.  You have very little rights in first 23 months of employment and within probation, they can.ask you leave, if they do not believe you will be able to do the job to the standard expected. 

 

If you feel that you have reasons to enter into a grievance, you could write to the HR Manager.

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12 hours ago, sofiaa said:

Joined company in May and had written contract

 

Contract states

First 6 months of employment is a probationary and employment may be terminated during this period at any time or at the end of the probationary period on 1 week’s prior written notice or payment in lieu of notice. Prformance and suitability for continued employment will be monitored during the probationary period and the Company can, at its absolute discretion, extend the period or take such other remedial action as it sees fit etc

 

My probabation was extend by 2 months

 

Team Leader was aware of external factors that had effected performance via face to face meeting and email

 

I think they have fully been fair - They didnt dump you out instantly but gave you a chance to improve. They feel you didnt do enough so have cut the cord. 

This happens normally in the world of employment. Honestly I wouldnt think its "You" thats the issue.

 

Theres a job for everyone somewhere - You will find it :)

 

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I also think the company has acted fairly. You ask if you should have been put on a "performance plan or coaching plan". You were. The daily review of your work and reviewing with you the errors found is, in my opinion, a coaching plan.

 

Re payment for unpaid holidays. Yes you should be paid for those. But that's not for your full 28 days annual entitlement. Normally you only get paid for pro-rata amount of untaken holidays. It depends when the company's holiday year runs from, but if your 28 days was for the year beginning 1/1/2020 and your employment terminated on, eg, 14th January then your pro-rata holiday entitlement 1st - 14th January is one day.  So If you didn't take any holiday since 1st January that's what I'd expect you to receive, one day's pay for untaken holiday. But you need to check with HR the company's specific policy.

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  • dx100uk changed the title to Manpower/reed/Hayes - my various employment woes
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