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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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safeloans want intrest after 60days


chezelle82
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I would send them a letter of complaint. IF you ignore them, they could see you as an easy target and will think they could get judgement by default. Remember, once they have that judgement, theres nothing stopping them for asking for enforcement orders.

 

A full paper trail, including letters of complaints, will also stand you in good stead in any court action. Especially if you can show you have asked them to prove that the debt is real, and they refuse or ignore the request.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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You would need to make a full and formal complaint to the PDL, and also copy it to the OFT so you can show a judge that despite your best efforts, the claimant has failed to acknowledge or even respond to your requests.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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So i asked for proof and they send me a statment not sure If i should Post it in here but it basically says on it for example....

Original loan £.....

Intrest which Was extra to the agreement......

Charges £...

Charges

Charges

Charges

Customer paid £......

Plus on the bit where it says charges 3 Times its the same date not 3 seperate occasions How can i be charged 3 Times in One day???? And also they missed a payment of i paid last year

Any help advice would be great :)

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Those charges are considered unfair. SInce they also didnt show the payment you alredy made, its pretty obvious that the breakdown is fictitious.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Ive read up on them today and it says on their website they dont do intrest only payments, yet the payment i paid first at the time says in a email the payment i made Was for intrest??? Im Confused yet this 'payment i made isint on the statment' they said my other payments are like.....criminals they are

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Safeloans Limited has obtained a judgment (CCJ) against you but unfortunately you have failed to make payment in accordance with the Judgment Order. So far you have not responded to our letters, emails and text messages regarding payment, we are writing to afford you a further Fourteen Days up to 26/10/2012 to make payment to us. If you fail to make payment you will leave us no option but to seek enforcement action by attachment of earnings order. We wish to advise you that if we obtain the attachment of earnings order this process will involve your employer providing the court with a certificate of your earnings and if a full attachment of earnings is granted the court will order your employer to make deductions from your salary. Additional fixed court fees will be added to the (CCJ) judgment debt.

 

This intended action can be avoided. We would rather mediate the repayment of this loan with you and have 3 repayment options for you to consider. Special Note: If you have previously entered in to a repayment plan with us and you have failed your repayment, the below options and offers will not apply to you. You must contact the office on 0208 6800990 please press option 2 and you will passed to a collections operative who will be able to assist you.

 

1. A substantial 20% discount off the balance owing, your new discounted balance is to take up this offer the account must be repaid within 14 days. This action will settle you account and stop proceedings. 2. A 10% discount off the balance owing, this payment arrangement is set over two months. This action will settle you account and stop proceedings. 3. No discount off the balance owing, this payment arrangement is set over four months. This action will settle you account and stop proceedings.

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that doesn't add up at all...

 

if they would take you to court you would have several weeks to either accept liability for the debt or dispute it, but there was no where near enough time involved...

 

so either they somehow managed to sneak in a judgement by default due to no defense somehow at some point in rhe past, or they are telling porkies.

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what you need to request from them now is evidence of the judgement, cause frankly if they are making it up then they can pretty much kiss their license goodbye.

Even if the Judgement was real and you never had a chance to defend yourself there may still be ways to fight it.

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chezelle82 posted on 8th October 2012:

 

got this emailed today

 

We are informing you we are at the legal stage of "Request Judgment" where the issuing of your (CCJ) judgment is being processed and we are informing the court that you have not paid the debt owing and have asked the court to go ahead and "Request Judgment," you will then be registered with a "CCJ."

 

And in the same post:

 

Our offer to settle your judgment debt is a substantial 20% discount off the balance owing, your new discounted balance is £152.25, to take up this offer the account must be repaid in one payment and by 22/10/2012.

 

the post is here: http://www.consumeractiongroup.co.uk/forum/showthread.php?367024-safeloans-want-intrest-after-60days&p=4009626&viewfull=1#post4009626

 

So 4 days ago they where only starting the process of taking you to Court and gave you 14 days (which have not yet expired) to settle the debt, yet now they claim they already have the CCJ?

 

That timeline seriously doesn't add up.

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Yes, ring up the Court and ask.

 

There is a way to search for Judgement against yourself online, but unfortunately it ain't free: http://www.trustonline.org.uk/search-yourself

so probably easier for now to just try to get some evidence of it from Safeloans or trying the Court over the phone.

 

If there really was a default Judgement you could ask to have it set aside: http://www.trustonline.org.uk/understand-judgments-fines/set-aside-a-judgment

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