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TalkTalk tops Ofcom broadband and landline complaints list


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TalkTalk remains the most complained about landline and broadband provider, according to UK regulator Ofcom.

 

It has topped the chart since Ofcom began publishing it in October 2010.

 

Complaints about its broadband service often related to line faults while landline quibbles focused on billing and customer service, Ofcom said.

 

For mobiles, Ofcom received the most complaints about 3, while BT Vision was the most complained about pay-TV service.

 

The regulator said that generally complaints were falling, with all broadband and landline providers generating fewer issues between April and June 2012, compared to previous periods.

 

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