Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Credit cards PPI


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3669 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

you can certainly calculate a reasonable estimate using this effort providing you know the cost of PPI per £100 and the minimum payment percentage. e.g You paid £30, minimum payment was 3% of balance and cost of PPI was £0.79 per £100 of balance. Balance was £1000 (minimum payment of 3% of this is £30), PPI was therefore £7.90 for that month. This is only an approximate method but certainly if your complaint went to FOS and was upheld they would see as a reasonable method of calculation.

 

And in response to a question asked earlier in the thread which I cant see has been answered Genworth are the probable underwriters of the Santander Card

Link to post
Share on other sites

  • Replies 87
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi many thanks for your reply.

 

This is with the FOS at the moment as I said in one of my other posts they have recommended Barclarys up hold my claim but still waiting to hear back if they agree, when they wrote back they said it was 0.59p per £100 and I know roughly the balance after 3 years as I paid off in full with a loan but by the looks of it we must have done a balance transfer on to this card to start with because the payments started at £190 and stayed in that sort of region for 3 years until paid off so should be able to work out % from that.

 

Also thanks for the Santander tip after a lot hassle I went to FOS and they helped my a lot and they phoned them up and got all the information I had requested which they refused to give to me !!! and Genworth paid out with in 4 weeks which was super fast.

 

Thanks again

Link to post
Share on other sites

  • 2 weeks later...

Help needed again please :)

 

ok so first

My hubbys old EGG now Barclay, FOS wrote in june saying they had wrote to Barclays saying they think it should be up held.

 

My Hubbys old Barclaycards x 2, FOS wrote today saying that Barclaycard wants to make a offer.

 

So this is where I have lost the plot.

 

Can someone explain how the FOS works, when I got the letter for the old EGG i thought thats how they must deal with things first look at the case write to whoever say up hold or not and then take it from there but when I received the letter today about a different case saying they want to make a offer this is where I got confused :/

 

Any advice will be great and sorry if I have confused you also hehe

Link to post
Share on other sites

  • 5 months later...

After a long battle with Barclays the FOS ruled in my favour for my credit card and Barclays paid out could you just check the 8% if you get chance

 

PPI Paid 1767.08

Compound interest 7944.64

 

 

 

8 % interest 660.93

 

Tax -132.18

 

 

 

As I aware PPI ended on 26/10/2005

 

 

so am I right in thinking that 8% is paid from that date to present ?

 

or have I got it all wrong ?

 

Barclays are insisting its correct

 

Just to note the card is still in force and I have no record of what I paid just have a rough guess by the direct debits set up to min payment

 

 

Many Thanks

Link to post
Share on other sites

For credit cards, the redress methodology is more complex than loans. Essentially, if the card would have had a debit balance without the PPI, Barclays should pay you the card interest rate, if it would have had a credit balance then it should pay you 8%. From the figures above I would guess that although you cancelled the PPI in 2005, the balance remained quite high for a while afterwards. Because the balance included PPI charged but not yet paid for Barclays should have paid you at the card interest rate rather than 8%.

 

Essentially, without the full calculation its not possible to check - however the card interest and 8% interest appears broadly consistent with the card history you have described

Link to post
Share on other sites

Yes it will impossible to calculate without the statements.

 

What you should be getting back is as follows:

 

1 All premiums paid

 

2 Any contractual interest charged to the account as a result of those premiums

 

3 If the reconstructed account with the above removed shows that for any month the account would have been in credit then 8% simple interest is awarded on that credit balance for that month.

 

4 If the account is closed and paid off, there will be a difference between the amount paid and the reconstructed balance. 8% simple would be awarded on that difference running from the date the payment was made right up to the date of settlement of the claim.

 

 

You can always require the lender to send you a full and detailed analysis of their calculations, month by month so you can check and take a view as to its accuracy.

 

Link to post
Share on other sites

I have asked Barclays for a full and detailed break down and they will not give me one !! they said that it is not there policy to do so? all the other people who have refunded my PPI have all gave me breakdowns (halifax, RBS)

 

the problem is I have bank statements showing what I paid by DD which has always been set up for min payment and I know in feb 2004 I paid just short of 9K off so from 2003- 2005 they would have been not a big balance on, I did a SAR and they have sent records from 2006 which had just over £500 .

 

The back story is we never noticed PPI on this account and whould have never asked for it as my husband is a company director so they would not have paid out anyway EGG (barclays) would not up hold so we took to FOS which ruled in our favour then we had to prove he was a director which we did and they paid out tell us when we cancelled it which as I said we didn't even know we had it .

 

Thanks for your help

Link to post
Share on other sites

Matters not what their policy is. If you want a complete breakdown then you should get one.

 

How can you possibly accept an offer without knowing exactly what that offer is.

 

As this has been a fos backed decision, I would contact fos and get them to instruct the lender to provide the full and complete breakdown.

 

You never knbow, maybe they don't want to send you a breakdown because something is not right with the calculations. Remember, these lenders are completely untrustworthy and never rely on anything they tell you. Verify it all for yourself.

 

Link to post
Share on other sites

  • 4 weeks later...

Quick up date Phoned the FOS and explained that Barclays will not give me a full breakdown and they confirmed that if I request one I can have one and said they would ring Barclays and tell them to send me one :) I got a email from the FOS saying that Barclays will in fact send me all details or each monthly payment and interest rate and so on and a full breakdown on how they came to work out my offer but they have said it will take a long time for them to find all the information.

 

Makes you think why is it going to take them a long time to find all the info it they have already used this to work out my offer :/

Link to post
Share on other sites

Quick up date Phone the FOS and explained that Barclays will not give me a full breakdown and they confirmed that if I request one I can have one and said they would ring Barclays and tell them to send me one :) I got a email from the FOS saying that Barclays will infarct send me all details or each monthly payment and interest rate and so on and a full breakdown on how they came to work out my offer but they have said it will take a long time for them to find all the information.

 

Makes you think why is it going to take them a long time to find all the info it thay have already used this to work out my offer :/

 

 

Probably because they just thought of a number, divided it by 5, multiplied it by 29 and added 10.

REMEMBER! Hunger is the enemy - NOT the hungry!

Link to post
Share on other sites

  • 3 weeks later...

Well I have received my breakdown !!! Lets just say do not trust Barclaycard !!

 

just started going through and only on first page and out of 25 dates there is 17 that is wrong its amazing how the balance is correct but the PPI payment is wrong the interest rate is wrong I am amazed because so far these are the numbers from the statements I sent them so whoever entered my details on to their systems is not very good or just plain stupid !!!

 

Rest assured I have sent a very strong worded E Mail to the nice lady I spoke to in the CEO office on friday telling them to re look into the information I sent them and recalculate .

 

So anybody who has had a refund from Barclays and they have had to estimate some payments ask for a full and detailed breakdown and don't take the "sorry we don't give them" answer

 

Just goes to show still cant trust the banks !!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...