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    • Hi   Sorry for the delay in getting back to you don't worry we have not forgot you.   So they have destroyed ALL DATA personal to you as you did not take the Property. (really they have put there foot in it)   If they hold no personal data then they have NO evidence of what was agreed to with your Holding Deposit and the refusal to return it.   Now if it was me I would let them drop themselves in it even further by responding to there SAR response.   Thank you for your SAR Response dated XX/XX/2019   Due to this response I require clarification of the following:   1. Have you followed the Data Protection Act 2018 & General Data Protection Regulations on Destroying My Personal Data?   2. If you have Destroyed All My Personal Data then what documentation do you hold that I have signed/agreed to the Holding Deposit being Non-Refundable and to provide copies of this documentation.   3. I require a copy of your Policy on Holding Deposits   Please bear in mind the above is what I would do.   I do think it is looking like you may have to go down the court route (make sure and have a good read of that link I previously gave you to the Tenants Fee Act).
    • HI   Firstly the parking in front of your drive, do you have a pavement with a Drop Kerb in front of your property to access your driveway, if so are they infringing on the Drop Kerb? (note your can ask the council to to paint a white line with lines at the end on the road in front of the drop kerb please note there may be a cost from the council to do so)   As for the CCTV look at this ICO link: https://ico.org.uk/your-data-matters/domestic-cctv-systems-guidance-for-people-using-cctv/   Due to the new DPA/GDPR if you have CCTV on your Property and it views outside of that Properties Bounderies they then need to register as a Data Controller with the ICO.   So I would make a Formal Complaint in writing to the Councils Data Controller, ICO (specifically asking if this individual is Registered with them as a Data Controller) & Police, you need to keep a good paper trail of this individuals actions.   I hope this individual knows the Law on Harassment as from your thread that is the impression I get is no matter what you do they will find something else to complaint about.  
    • Most guarantees are not transferable anyway to the new owner so why a solicitor should request it is pointless.The quotes should suffice to prove the work was carried out.   Andy
    • Apologies for the prolonged radio silence!   To cut a very long story short, I went back to Barclaycard (because I bought the car with my VISA card) and they offered to repair the car at a cost of £2500.   We accepted the offer because we were advised that even if we went to court and won the case, there was no guarantee that the dealer would give us our money back anyway or would end up paying us £10 a week for the next umpteen years.   The decision to have the car repaired was also made in the light of the fact that apart from the gearbox issue the rest of the car was in good nick. It is running fine after nearly 4 months now, so even if our friend gets a few more years out of it it will have been worth it.   Now that it is all settled I can reveal the name of the dealer - it was Thatcham Motor Company, in Thatcham, Berks. Very pleasant to deal with at first whilst everything was ok but boy oh boy, beware if anything goes wrong!   Similarly Momentum Warranties who provided the 6 months "warranty". On paper this warranty apparently covers practically every conceivable fault that the car might develop until you try to make a claim!   It seems that only if a component physically breaks that any cover is provided, otherwise they will hide behind the "fair wear and tear" get-out clause. Can an ECU unit be subject to wear and tear?   I would not touch either of these outfits again with the proverbial barge pole. Buyer beware!   One further thing I forgot to mention. We ran up considerable expenses trying to sort all the issues - the engineer's reports, travel costs etc.   Is it too late to try to claim these back from the dealer now? I just ran out of energy by the time Barclaycard agreed to pay for the repair but now the dust has settled I am up for it again!   Would this have to be done via the Small Claims Court?
    • no rush yet not due for 3 weeks as per andyorch's information above   i'm sure we'll get time before then.   dx  
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spain79

Old No Claims Discount incorrect, new insurance policy ok

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I recently took out a new insurance policy after finding a cheaper deal with a new company and as I was going through the process over the phone it came up that a claim had been made on my policy back in March 2010 on a different car.

 

I was the main driver at the time but the claim for £150 was made by one of the named drivers on the policy. I was naive regarding the No Claims Bonus and assumed that as I wasn't driving when the claim happened, I didn't need to put it on my own policy.

 

I also honestly thought that an NCB was valid for as long as you had been driving without a claim, regardless of whether you were the main driver or not. For that reason, I put down 5 years on last year's policy, which came through on my renewal notice as 6 (how long I've been driving).

 

When I set up the old policy last year, the claim wasn't brought up by the old insurance company so I didn't even think about it or realise I had to to include it under my name.

 

Now the new company need to see my proof of NCB (the renewal notice) but the info on it doesn't match my new correct policy, which has 2 years NCB and the claim included.

 

Basically, what will happen when I send in the proof of NCB? I cannot stress enough how much the error was an honest mistake.

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Honest mistake or not, a claim was made on the insurance policy so the no claims bonus was lost.

 

However, its very strange that the old insurance company didnt notify the new one, and still let you have the no claims.


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Sorry I should have been clearer. The claim was made on a policy back in 2010. Since then there have been two more policies, one with the same named driver who had the claim against their name and then one on my own which just expired (without the claim).

 

Technically with the claim now rightfully against my name, I should have two years NCB, except my renewal notice says 6 as explained above.

 

The new proposal has all the information on it so do I try and explain the mistake, or not send off the renewal notice and let my NCB reset and premium go up?

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Which insurance companies are involved here ?


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Privilege sent the renewal notice, Admiral are the new insurers. The claim was made with Quinn.

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Ok Iwas asking since we have reps from some ICs here but not those.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just to follow up, spoke to Admiral and explained what had happened.

 

They took the Privilege Policy number, said it was fine and my NCB would stay at two years.

 

Very helpful customer service.

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