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Discounted persons railcard


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As far as I am aware, no! You would need the railcard to verify the discount, along with the photocard of the railcard holder, without which the discounted fare would not accepted. So you would need to get the ticket refunded or upgraded to the normal fare.

 

However, I'm sure those who are far more knowledgeable on such things will either confirm or clarify!

Still on the lookout for buried treasure!

 

Any advice I give here is based on my own experiences throughout my life, career and training and should not be taken as accurate. If in doubt, speak to someone more qualified - a Solicitor, Citizens Advice to name but two possible avenues!

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Indeed the posts are correct, the discount only applies to the ticket if the holder can present a valid railcard, the railcard cannot be transfered either. The ticket will have to be excessed up to the full fare required.

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Technically, an "excess" fare is only available for 3 reasons:

 

1) Change of Route

2) Superior Class

3) Overdistance

 

Therefore, although it may be possible to pay the difference between the railcard discounted fare and the full fare, there is no obligation for the train company to do so. It is possible for the operator to change an administration fee to change the ticket, between £10 and £20.

 

That said, some train companies will deviate from the above policy and may offer more generous rights, but it will probably be at the discretion of the clerk who you ask to change the ticket.

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If a ticket has been brought in advance for two people to travel on the train where one other person gets the same discount as the other but on the day of question the other person can't travel, will the ticket still be valid ?

 

This depends on a whole raft of factors and most especially, what type of Railcard you are using.

 

For example, if a discounted ticket is purchased using a Friends & Family Railcard for one adult and one child, but the child becomes ill and unable to travel, the discounted adult ticket is no longer valid.

 

Likewise, if two adults and one child are travelling using discounted tickets purchased with a Friends & Family Railcard, but the named Railcard holder is unable to travel, the discounted tickets are no longer valid.

 

If a person who holds a Disabled Person Railcard purchases a discounted ticket for themself and a companion, but the Railcard holder cannot travel, the discounted ticket purchased for the other person is no longer valid. The Railcard holder's ticket remains valid if their companion cannot travel of course.

 

The same rule applies to all other Railcard types where there is a concession allowing discounts for persons accompanying a Railcard holder.

 

In these circumstances it is nearly always possible to pay an excess to make the ticket valid as long as this is done before travelling. There are firm conditions that suggest only limited scope for variation, but commonsense should prevail in all cases and although it is up to the discretion of each company, ATOC, the DfT and lobby groups such as Passenger Focus are currently in discussion trying to ensure that a common Code of Practice will be adopted across the industry.

 

It is a difficult issue in some cases and it seems that a hard-line adherence by some companies and staff to 'rules is rules' dogma has resulted in a variety of challenges facing the industry as a whole in recent months. The facility to upgrade by paying an excess BEFORE boarding a train is a key aim in these cases.

 

In the main, if the Railcard holder cannot travel the discounted ticket cannot be used by someone else. The most usual exception is the Friends & Family Railcard, where a more stringent rule applies. A child under 16 years of age must also always be present to make the tickets valid even when the Railcard holder is travelling. Frequently travellers are found with F&F Railcard and discounted ticket, but no accompanying child. Their tickets are not valid in these circumstances

Edited by Old-CodJA
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Disabled persons railcard.

 

If the travelling companion cannot travel, the Disabled Person Railcard holder can still use a discounted ticket without problem, but the travelling companion cannot use a discounted ticket without the Railcard holder being present at all times.

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