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Freemans refuse PPI claim, saying I have already claimed


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Hi,

 

I hope im writing in the correct forum.

 

I wrote to Freemans because I had PPI with them for quite sometime and I think it was mis-sold.

 

They wrote saying they would get back to me within 8 weeks. Eight weeks later I received a letter saying they would not further discuss matters as I have contacted them before regarding the PPI.

 

I have written back but they simply resent the letter.

 

What should I do now? I want to quote which legislation applies (if it does), so that I can sort it with them rather than taking it to an ombudsman.

 

Any help is appreciated.

 

Thanks

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have you?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well then

 

the only way is to SAR them surely

to find out what they are going on about?

 

or a quick phone call?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

As well as a SAR i would make a Formal Complaint to the response you recieved.

 

In the formal complaint I would use the words:

 

"I Refute your claim that I have previously made a PPI Claim to your company and as my first contact with your company on this matter was my letter/email etc dated XX/XX/XXXX.

 

As i suspect this is a Fraudlent Claim I require further evidence from your company to substantiate this claim as I may need to report this matter to the Police.

 

I also require a copy of your Complaints Procedure and your Procedure for reporting Fraud and require this matter to be treated as fraudulent activity on my account".

 

This is only a suggestion but if you have not claimed then you need to put them to proof but at the same time refute/deny there claim that you have and make them realise this is a fraudulent claim.

 

Have you at all checked your Credit Reference File to make sure who ever put this claim in hasnt tried other i.e. ID Theft?

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I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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