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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Atos medical changed from nurse to doctor on the day?


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Yesterday I attended an atos medical centre for my reassesment of ESA, I am currently in the Support Group. On arriving I was told there was about a 30 minute delay and asked if it would be ok if I waited. I said I could and then after about 45 minutes I was called over and told that on reviewing my file the nurse due to see felt that she was not able to deal with my assesment and that I would need to see a doctor instead. I was given the option of coming back another day but as my friend had taken a whole day off work to come with me to the centre we decided to wait another 2 hours to see the doctor.

 

My assesment itself was ok, the doctor was nice but not over friendly. He repeated back what I stated and seemed to be writing down what I was doing and did not push me to say I was able to do more than I could etc. At the end I was told I would hear from the decision maker as usual when they had looked over my case notes.

 

I don't really know what this means, why did they change me from a nurse to a doctor do you think?

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:big issue:

Some neurological conditions need to be assessed by a doctor???

 

Margaret.

 

That could be it, however if they had looked at my forn prior to my appointment yesterday they would have known I needed to see a doctor and I was previously seen by a nurse with the same condition although she did say she had specialist training.

 

Oh well just the long wait now to see what they do with me.

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