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Tim was supposed to deliver the car last night so we waited.. Then out of the blue he txt last night to say he could not come because he was suffering a anxiety attack so in his words he chose to deposit 4K into our account as a gesture to show he was honest and not trying to tip us off he told my son earlier in the week that he may deposit a sum to our account with the above reason but would require it back when our car was delivered.. In his message last night he said he would deliver the car this morning but again it has not come.. he has acknowledged we have paid in full for the car, he has never denied this..so if we never get our car then what happens if it therefore goes on to get sold to someone else? The legal owner is the person who has paid for it so would he be committing a offence if he sells it on again?? it was still on the 3 sites for sale until yesterday evening and now it’s gone from the sites so where it is now is a mystery.. We keep offering to get it but he says we cannot.. this is getting complicated, blimey.. -
is this the background? PAYE confusion - HMRC - Consumer Action Group -
The airport tells the BBC that it turned down requests from airlines to operate additional flights. View the full article -
By BankFodder · Posted
Please will you monitor this thread – probably tomorrow for a fuller reply – but for the moment, I think it would be useful to understand a little bit more about the relationship between you and your brother. Forgive me for asking personal details – but what are your ages – who is older. I'd like to know if you get on well, how long you have lived at separate addresses – and if push came to shove, would it cause you any difficulty to take a legal action against him or even to inform the police about his activities? I'm not suggesting that you would do this at the moment but I suppose it could be a possibility but right now I'd like to know whether the idea of it stresses you or causes you any difficulties. Would you describe your brother as a dominant figure in your life? Also, I see that in the FOS report, you are described as "Mrs B". Does this mean that you are in a partnership. Are you part of a family anyway? I understand that these questions are very personal and you may not want to disclose the answers on the open forum or at all. However I think they might be relevant and if you are happy about disclosing them on the open forum then if you feel comfortable about disclosing them to me in confidence, you could email me on our admin email address with your responses. I'm not trying to take this discussion of the forum. It's important that it is discuss it openly but there are confidential details which wouldn't be particularly relevant which might be very helpful to you if you disclose them to me. I'm afraid to say that by large I think that a different approach needs to be used with this problem – but some answers to the questions I have asked above would clarify a few things before I come back and make some suggestions -
By BankFodder · Posted
I've remove the images you posted. My site team asked you in an earlier thread to present a documents in PDF format. I'm afraid that's the way we need it. Single file multipage PDF. We can help you recover £300. Your starting point is to read around the stories on this sub- forum – which will mainly be about Hermes. I asked you to do that yesterday – and you need to do it. This is very serious. It will properly take you at least 2 to 3 days to read around and thoroughly understand the principles. Then come back here and we will advise you as to your next steps. How advice will make much more sense to you and you will feel much more confident once you have tried to understand the principles involved for yourself. Generally speaking we would ask you to implement the advice we give which includes files in PDF format and reading around. We take this all very seriously
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Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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