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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HelloZ / Loud Music from Restaurant till 03:00 am !!!

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Dear all,


This forum has actually helped me in the past have the internet set up at my flat in 72 hours instead of 6 weeks! So hats off for that!


I decided to join it because I have a very serious situation that is affecting both my mental and physical health.


I live on top (almost) of a restaurant that "converts" into a club on Friday, Saturday and Sunday and plays LOUD (sorry for the caps) music till 3:00 am on each!!!!!!!!! I checked with the council and it is actually licensed!!!! :!::!::!:


So I have a couple of questions: is it possible that any council in London would permit a venue in a residential area to play music till 03:00 including Sundays :jaw:??????


My second question is: under which head title in this forum should I submit my story (the whole, story, that is)....



Thanks in advance for your replies.



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In answer to myour 1st question yes it is perfectly acceptable that a premise is licensed until 3am, once the initial application was put into the council anyone objecting to the hours or anything else would have had 28 days to raise a representation, if their had been representations then the appliocation would have gone to the licensing committee. There will almost certainly be conditions on the licence and they may well relate to noise nusience you will need to check the full licence with the council.

If the noise is becomming an issue then you will need to contact environmental health who deal with noise abatement, they will look into the matter and should they feel there is a case then they will liase wit the venue in the first instance to try and resolve the matter and failing that they as interested parties have the right to ask for a review of the premises licence. If a review goes to the licensing committee then they have a number of options but by law they must take the least penalty required to resolve the issue, in this case it may be a shortening of the licensing hours, noise limiters to be fitted etc etc. One thing that you should remember though is that the owners have the right to conduct their business and that the restaurant may well have been operating these hours prior to you moving in, although (and in moyopinion it is wrong) you moved to the nusience you would still have protection however unless there are major issues from crime and disorder as well as noise it is very unlikely that the premises would actually loose their licence.

If I have been of any help, please click on my star and let me know, thank you.

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A couple of questions.


When you moved there,was the club/restaurant already playing loud music till 3am ?


Who is your landlord-is it the same one who owns the whole building including the Restaurasnt /club-and does the landlord own or have any interests in the club ?


Have you spoken to anyone about the noise ?


Its likely as has been said,that there were no objections lodged when the licensing application was submitted.

Licensing for the playing of music now runs along side a premises licence (in previous times an entertainment licence required for public music singing and dancing was a sep application )

Licensing is also handled by local Councils (was previously Police)

In serious cases Environmental Health will take readings using a DB counter (sound measuring device)

There are set acceptable levels.

Before you get them involved,they would expect you to have raised a complaint with the restaurant/club operators.

Are there any other people living in the immediate vicinity ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



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