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Redcats (Empire Stores) Fob Off


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Hi,

 

I recently sent the PPI Questionnaire to Recats about an Empire Stores account I held up to 2005/6. First of all they sent a reply stating that I had the wrong account number after which I sent them a copy of an old statement. Their following response was that since my account had been dormant they have no records and cannot varify my account.

 

If I send them a SAR together with the £10 fee are they obliged to send me information about my account? Would this then give me the right to pursue my claim or should I just send this to the Ombudsman? I have sent other claims to the ombudsman and am still waiting.

 

Thanks for your help.

-JS-

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Yes I think a SAR would be a good idea.

Make sure that you are specific about what you are requesting..

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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