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My son took a first year accomodation with MCRStudents which he vacated in June this year. The deposit was placed with DPS and when we contacted the MCR for the deposit back they gave us a reference and said we needed to apply on the DPS site for the return of deposit.

 

We applied and heard nothing...chased up MCR who said it was out of their hands and to apply again on the web site. We applied again. No response. We contacted MCR yet again who said to check we had put the right details in. This time we double checked against the tenancy agreement, input to the website yet again and now recieved an email from DPS saying they do not have any record of a deposit and to go back to the letting agents. I replied stating we had checked the details, had input them three times and felt we were now getting to the stage of compensation for their refusal to return monies that are rightfully and legally my sons, I copied the email to the MCR students finance email as well.

 

I am furious! My son needs that deposit as he is moving into his new accomodation next week and I am so appalled at the runaround we are getting...what can I do? I paid the deposit out of my account but it is in his name.

 

Thanks

 

Tinks


:|If you're going through hell, keep going! :|

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Sounds like MCR recalaimed deposit via single claim process. (if ever protected).

 

Only route would appear to be a Letter before Action to MCR requiring return of deposit within 14 days to avoid further action. Post First Class to Registered Offices of MRC addressed to CEO. Ontain free Cert of Posting from PO counter, don't just stick it in mailbox. Follow through with debt claim to Small Claims Court in 15 days if not received. If it goes to SCC you may get it back by New Year. Compensation claim would be limited to interest on amount owed at 8% pa max from say 14 days after T ended plus your upfront Court fees if you win.

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Yes agree with above.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Many thanks Mariner,

I have done letter, and also attached it to email to their finance dept...had a reply within two minutes issuing number so will have to see if tomorrow brings any email with pin - hopefully it does!

 

Thanks again for your help.

 

Tinks


:|If you're going through hell, keep going! :|

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Good keep us posted.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Quick update...pin issued and the money went into his bank today.

 

Thank you so much for your help...as a student his finances are beyond tight and this means he will eat this month

 

Huge thanks on his behalf

 

Tinks


:|If you're going through hell, keep going! :|

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