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    • Perhaps if you posted detail of this loan with history and who is threatening who with what ?   Andy
    • you have ofcourse sent them an SAR and put them to strict proof they have data of the old historic debt?   they cannot add anything historic without written proof!!   dx  
    • Rewrite a fresh particularised particulars of claim given that the court has ordered this.....lay it out as per the defendants statement format. You will have to submit an application notice N244 to change the defendants name....the fee will be £100.   Post a copy here of your intended particulars before submitting...you will have to conclude it with a statement of truth as you will be submitting it manually.Did the court give a date that this must be complied with ?   Andy
    • Not sure why the court hasn't got that 1st statement but the whole thing was a mishap anyway as the 1st call i had the judge had the wrong case.
    • I'm confused?   Are your posts from yesterday (concerning a claim against a national courier) connected with this thread (you suing a relative for non-payment of a loan) or something entirely different?   (I know you were criticised before for starting a new thread when you should just have continued the existing thread - suing your relative - but if this suing a national courier is entirely unrelated it ought to be a new thread.  You don't explain why it is a continuation of the existing thread.  Maybe it is, but you don't explain why...)
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Please do not buy bikes from argos


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I bought a bike from Argos 4 months ago and it developed fault. I rang customer services up who told me I had to pay for a bike report to prove it was a manufacturer's fault and not misuse. After kicking up a fuss they told me under the Sales of Goods Act that if a product developed a fault after 30 days it was up to ME, THE CUSTOMER TO PROVE IT WAS FAULTY!! No matter who I spoke to they were not budging on this.

 

After looking at the sales of Goods Act it said if a fault develops within the first 6 months it is up to the supplier to prove it and not the customer. Argos are still not budging. I have said that I am now going to go to Trading Standards. They said that was fine but will be told the same. The arrogance of Argos - they are at fault but no that they are a large company and perhaps know Trading Standards will not do anything about it. I havent dealt with Trading Standards before and perhaps that is a bit harsh, and maybe they will be able to help me.:-x

 

PLEASE PLEASE DO NOT BUY ANYTHING FROM ARGOS UNLESS YOU ARE PREPARED TO PAY FOR A REPORT BEFORE YOU GET A REFUND OR CAN SWAP THE PRODUCT.

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SOGA. Use it, love it.

 

If they still refuse to budge, send a formal complaint to the CEO, and if that doesnt work, then its either trading standards or send them a lba

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Just to note, if you end up sending them a LBA, please make sure you are willing to follow it up through the courts. Too many people dont realise that these huge companies get threatened with lawsuits all the time and they have pretty good defences against them, as very few people actually follow up on it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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john.walden@argos.co.uk

 

Best I can find for CEO email

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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That's accurate for the MD email, with regards to who has to prove it is faulty Argos must within six months (SGA79 s48A). I would be very inclined to take it into the store and ask for a replacement / refund there and then, I have had various bikes bought into the store whereby we have sorted it out (Though this is down to the manager).

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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  • 2 weeks later...

I used to work for the Raleigh helpdesk in Nottingham when I was a student many , many years ago. (In those days you could smoke in offices!) Going straight to the manufactuer may help if they have a Helpdesk in this area of the world. Take pictures of the issue. I remember often we would send out parts to end users or ensure their claim reached the retailer.

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OMG!! i can't believe im actually reading this! me and my partner bought two bikes from Argos and within 2 weeks they developed a fault so after speaking to some so called manager they replaced them with two new bikes which i went on once before it developed a fault again. I've sent an e-mail demanding a refund which i still haven't received a call about.

 

I posted my problem on their Facebook page and will continue to do so until i get what i want, they tried to fob me off with the bike report thing but didn't accept it and mentioned the sales of goods act to which they replaced the first set.

 

They are an absolute joke of a company and will not be dealing with them ever again, i suggest you post the above on facebook and let everyone see how they operate.

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