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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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wageday overdraft


bobbymunson
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Hi guys,these cowboys are due to take me to court for over £2000 for a loan of £120Ive offered to pay over £350 but they say they will accept that as a payment only towards the balancei did agree a payment plan but they changed it by saying i agreed to pay the full balance off so i havnt paid anythinghow will i approach this when the court papers arrivr

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Did they threaten or have you received court papers? If they 100% intend to take you to court, then with a good defence they are guaranteed to lose.

 

 

Can you post more info on your issue, such as dates, amounts paid, amounts they claim you owe, and copies of any letters/emails they have sent?

 

Also, if they phone you, just hang up. Never talk to them on the phone, as they will try to push you into agreeing the amount, so they can say you have accepted liability. It looks like theyve already started to get to you, since you say you have offered them £350.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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hi thanksive just received my court papers, £2000 for a £130 pound loan. Ive offered to pay them £300/£350 in a lump sum which they refused.they said would only accept £350 towards the balance. they also tried to set up a payment plan but it meant i would be paying the full whack.I havnt paid anything towards them as of yet as i only just recieved there bank details not long ago.dont know how to defend to be honest

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Ok. If youve recieved court papers for that amount, ill get an admin to help you form a defence and to tell uou how to acknowledge the paperwork.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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The claimant is a short term loans lender and the defendant is a customer. On **.04.2012 the defendant entered into a contract to borrow £135 with £182.24 to be paid on **.05.12. In breach of the contract, on **.05.12 the money was not repaid. On **.06.12 default notice was served under section 87 (1) consumer credit act 1974. In this time charges and interest have accrued in line with the terms and conditions of the contract. Resultant of this breach the claimant has suffered loss. Loan £182.24, default £35, non collection fee £25 Contact £620 court admin £400 collection attempts £415, Contractural interest at £2.38 per day until judgement £197.54 at date of issue. Total Loss to issue claim £1874.24thanks for your help guys. this is what is wrote on court papers

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Hi Bobby and welcome to CAG.

 

Ok you have 33 days in total to respond ( 5 deemed served so 28 remaining) 14 days to enter your Acknowledgement of Service and if defending a further 14 days to submit your defence.

Can you confirm the date on the summons as today's date?

 

Regards

 

Andy

We could do with some help from you.

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Ok issue date 12/9 so 5 deemed served you need to AoS by Friday 28th Sept and enter your plea.If your intention is to defend in full then your defence is due 14th October.

We could do with some help from you.

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Dont worry, there are some really knowledgeable people here who can help you form a defence. What you must realise is that you must turn up and be ready to give all information you have to the court, to counter any lies that this PDL will say. If you dont, then they could easily get a judgement against you, which means you will be liable for the full amount PLUS costs.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Certainly sounds like his MO.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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:D

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Unfortunatley we cant say much abotu Mr hart. WE know 100% that he regularly browses these forums. he even had his "solicitor" post here a while ago, however, i doubt it was his solicitor since most of the statement was in poor english and contained a lot of incorrect statements about law and guidance.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Unfortunatley with Mr hart, he loves to take people to court. Mainly because he thinks he will get judgement by default, which he then believes he can get enforcement orders on.

 

However, whenever a good defence is prepared, he either fails to turn up at court, or has a very very poor accusation outlined, which every judge so far has seen right through. It doesnt stop him issuing court claims for unfair and unlawful amounts though, mainly because the majority of cases he does enter, all end up with judgement by default.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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hi guys, sorry to be a pest, is there anyway that wageday could withdraw this court order

 

im trying to log in again and it wont allow me input my claim number or password in.

 

Do i have until 2moro for the defence if the issue date is the was the 12th september

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14th October if you are defending in full Bobby.AoS by tomorrow if you part admiting.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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