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    • Also, we only need the first page with the claim details on. I'm sure that we can help you with this but if you want our help then you will have to help us by finding out how to put your documents up in PDF form. I expect there will be other documents that you will have to put up as well so start downloading the necessary apps if you don't have a scanner. You can get an excellent scanner for £49 from PC World
    • Would like you to post it in PDF format please. If you use the app Adobe scan then you will be able to do this. There are other apps which can also produce single file multipage PDFs.
    • Hi there. Unfortunately not. Apparently the incident was supposed to have happened on 4th Feb 2021 at 6 something in the morning. I was probably asleep at that time. Card transactions are on the statement on the 4th Feb but are from 3rd of Feb when the transactions took place. Nothing on the 4th of Feb. Although I had another car hire during that time so it would be absurd to even claim that anyone would rent multiple cars concurrently for months at a time. On top of that, whilst going through my statements, there was no payment to these guys so there is no way they'd rent a car to someone without paying a deposit or the rental fee. It's nonsense.       Hi there pal. Will check to see if they have a website now. Not sure but worried that if they'd go to the lengths of lying to the police they'd try to forge hire agreements with myself based on an old on. What they won't be able to do is provide any evidence that they took any deposit or payment from me for that vehicle or any vehicle for that matter in the time leading up to the incident. I will see about sending the SAR to them.   For the Claim form, I didn't know how to turn it into a pdf using my phone so I've taken photos of it and removed my identifying information.       Total costs for the Claim are 10110 including 410 for Court Fees, so not sure if it's really considered as 10k or not With regards to time, I will start a list now on notes. Thanks.   I have attached the document they sent me regarding the other driver. I have removed some of his identifying info as well as he may be just another victim of these guys. The document isn't signed by anyone.   Basically when the police letter came I phone the son who's number I had multiple times and he told me it's ok, don't worry, he will sort it etc. Eventually he stopped answering my calls, so I sent him so many texts telling him to answer etc. Eventually he answered I yelled at him for using my details like that then told him I'd report him to the police if he didn't fix this. He said there must have been a mistake and that he knows someone else was hiring the vehicle. He then sent me a message on my phone with the details of the person who he claims was driving but does not put anything else in writing regarding this. I then use this to submit the information to the police regarding the incident.   I don't know what the police are doing about this. I attached the document they sent me regarding the driver (albeit it is something with no signiture that they could have put together themselves) as well as another attachment with a hand written letter explaining the fraud I believe they are committing on me as I did not rent that car from them. Might have to just go to a local police station and file an official report on these guys and their bogus response to the police fingering me out and using that to send me a Claim form. How can they do this if I did not go into their office since my last rental from the more than 6 months ago, I didn't sign any hire agreement (unless they forged one, which I wouldn't put past them), I didn't pay them a deposit or rental fee? There is no reasonable explanation how they can claim they gave a car to someone with none of the above. It's absurd.   thanks for the responses everyone.  
    • That's whet the yhellow card is for, they need anything that "Might" be linked to vaccine reporting in.
    • Many thanks @dx100uk I'll head over to the site and keep you posted. 
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
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Hi folks

 

CSA has been in touch and have been given the figures etc on what to pay

 

In regards to amounts,

 

If the Ex who is now engaged (proof in paper) is living with the guy and he has a very successful buildings company

 

Should my payments stay the same even knowing this information ? or would they lower knowing that she is with a new guy earning loads ?

 

Thanks all

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If I can phone up and request a review due to my ex husband boasting about a pay rise to his mates in the pub then I'm pretty sure you can request a review due to your ex wife now being engaged/living with her new partner. Its certainly a change of circumstances the CSA would be interested in. In the meantime keep paying what has been agreed so things aren't reflected badly on you

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CSA has nothing to do with parent (with care) parents wage (unless old rules). It's based on (a percentage) of NRP wages.

 

If NRP is struggling, they can ask for variation. Question is, in 10 years time do u want to say to your kids ' I contributed (££) each week to your upbringing' or 'well your mums bf had loads of money, I thought he could take over financial responsibility'

 

I am a remarried pwc and would be happy for ex to stop contributing (I'm much better off financially than him). He has declined this suggestion though, for the above reason.

 

You can give CSA a call as the rules are always changing with them!

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Is it based solely on the NRP's wages tho? Cos my ex husband has had a payrise yet my money has dropped because he has moved in with his girlfriend and her 4 children. The CSA called it 'a change in his household' circumstances and said it was unfortunate that it coincided with his payrise. I would definitely phone them tho

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Hi ros

Yes sorry, they take into account other children he will be supporting too (in new CSA anywa). I have heard lots of examples of how unfair the old system was (where they take into account household income)

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  • 3 weeks later...

Hi folks

 

Ok I am now starting to make payments to the Child Support Agency (quite a bit) and really don't mind as long as the kid is getting something even though she will not allow me to see her. This was not my fault as the mother had lost the plot before I left her a good few years ago.

 

Thing is I know someone who works in a bank who my ex banks with (and her partner) - I know this breaks all kinds of rules but I just had to know and she will never find out.

 

She is claiming £400 in housing benefit and is also claiming working tax credit ...even though there is no wage coming into her account. He is stated at the same address as her on the banks details and owns a business himself but only takes between £5-800 wage but does do a bit of dipping now and again into the account to obviously not make it look like he's getting more than he should

 

My question is, if the DWP / CSA knew all this fraud was going on would my payments decrease

or would they stay the same? I'm not bothered but just a bit of knowledge

 

What sort of position am I in?

would an anonymous letter with all copies of their engagement (proof was in the paper) details help when sent to DWP, I also have proof of his name on paper and his business name etc

 

I just know that she doesn't need these payments from me as she is obviously living brilliantly just now, I on the other hand could do with that money as I'm finding it very hard to survive

 

thanks for any help

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I know what I would do! But it has to be up to you doesn't it.

I expect you'll still have to pay some, doesn't it actually go on what your earnings are rather than hers though tbh?

If you bubbled her, she'll likely get in trouble with the DWP & presumably tax credits if she isn't claiming as a couple, but it may not change your payments?

She's on borrowed time anyway, if he is registered anywhere at her address, they do find out from DATA matching. She's silly to take the risk.

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From my experience your payments should reduce, my ex husband moved in with his GF and her kids 2 months ago and his payments reduced by 25%. She does have four children tho. I think you can phone the CSA and ask for her circumstances to be reviewed but I would guess she would just 'fudge' the paperwork so it still looks like she is on her own etc. Like Jadeybags says tho she is on borrowed time

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Life is never fair. You just need to decide what (if anything) you are going to do about it

 

All I woud say is bear in mind your child here. If you did something about this then I bet your ex will tell them that their dad is an evil so and so who doesn't care etc etc. From the sounds of it she has given herself anough rope to hang herself with, its only a matter of time.

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The way you got this information doesn't just break rules it is also totally illegal. Unless you want your friend fired and potentially imprisoned you should think long and hard before using any of it. Of course as an upright citizen there is nothing to stop you tipping off the csa and dwp about rumours you hear such as they are living together. The fact you even have this information scares the hello out of me.

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you would still.have to pay regardless of her income it will only reduce if you have more children or live with someone who has children

just pay what you are asked and know that you have done right by.your child your ex can never say then.that you didnt provide she will get found out eventually cheats.never prosper !!!

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The way you got this information doesn't just break rules it is also totally illegal. Unless you want your friend fired and potentially imprisoned you should think long and hard before using any of it. Of course as an upright citizen there is nothing to stop you tipping off the csa and dwp about rumours you hear such as they are living together. The fact you even have this information scares the hello out of me.

 

Completely agree with this post. Whatever the moral rights and wrongs of this, you simply cannot go around using friends' privileged access to personal data to establish your case.Whilst you may score points against your ex, an inquiry into how the 'proof' was obtained would be almost inevitable and your friend's fingerprints will be all over the search history at the bank concerned. This is illegal and your friend WOULD lose their job, quite rightly. In many other areas of CAG, people are trying to deal with gross abuses of their personal data and I doubt that many will agree with or condone the way that you have obtained this information.

 

FWIW I am on your side if your assertions are correct and that benefit fraud is taking place, but for the good of all concerned, stick to the proper channels - report your suspicions and let the proper authorities investigate - if there is wrongdoing it will be uncovered. And keep your evidence obtained via your friend strictly to yourself.

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Your payments with the CSA will not change unless you have any children in your own house. It is only based on your own income not your ex partners. with regards to the claiming she is single with tac credits you would be best to contact tax credits fraud to tell them any information you have but you can only really give them evidence that you have obtained legally.

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