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HMRC admits over half mistakes are their fault !

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This doesn't surprise me.


I worked (as an IT contractor) for HM Customs & Excise for 3 years (started out as a 3-month contract), and I can honestly say it took me 6 months to get over the shock of what a shambles it was, the sheer waste of taxpayers' money that I saw everywhere. I'd come from a startup background before (Freeserve and various others), but this was the biggest and worst-managed business I'd ever seen.


I went through the merger with Inland Revenue to become HMRC. (I was actually responsible for parts of the new website.) And that was - if anything - worse. IR was a much bigger department, and the politics were sickening.


Honestly, I wouldn't trust HMRC with a penny of my money.

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