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RBS S.A.R unsuccessful .


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Hi All - I had a really old RBS account/loans.ppi but I do not have the account numbers. I know the branch , the names of the accounts and the relevent dates. These date back to 1987 - 1995.


I sent a S.A.R in to Edinburgh and they sent me back info on my currently used accounts which clearly I know about , so I rewrote asking for the correct data and they said as it was over 10yrs old they did not have it and suggested I visit the old branch , which is where I started in the first place.


I do appreciate these are ancient accounts but I cannot see why they do not possess this info.


Any suggestions as to how I move forward would be appreciated. Many thanks:smile:

Edited by citizenB
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Unfortunately Banks are indeed claiming that they do not have data older than 6 years !


Is there any other way you can obtain these account numbers - Did you make payments via direct debit ? The bank you made payments through might still retain this information (account numbers would have been entered on those).


Perhaps Credit files.


What type of accounts were they - loan/credit card ?

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Hi - It was a business account and business loan. I did have a Factoring Agreement with Royscot

Factors at the time and I just thought perhaps I could send them a SAR as all my bank details would have to be on that. Plus I just remembered too my Bank got a fat referral fee for getting me the factoring deal , so no remorse on my part. I guess they are duty bound to respond to a SAR even though they are not a bank but another type of financial institution. Thanks for the help.

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RBS are always stating now that hold data for only 6 years after an account is closed, it has been said

that they hold data and wont release it but how does one prove this??

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