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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parliament live TV

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Grayling answering questions, http://www.parliamentlive.tv/Embed/GeneralEmbed.aspx?meeting=11307

Scroll down the page and hit the I agree button, fast forward the video to about half way.


Corruptissima re publica plurimae leges


Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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He's Minister for Justice now isn't he?


Yes that's correct :evil:


you think CG would have took IDS with him :mad2:

Please use the quote system, So everyone will know what your referring too, thank you ...



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Note that Grayling states at least four times that ATOS do not take decisions, all decisions are made by DM's at JCP. In reality the only decision the DM's make is how hard to rubber stamp the ATOS assessment.

Also note that on the subject of mandatory revision before appeal, Grayling states that in effect revision before appeal is already happening, but conveniently leaves out that whilst at the moment claimants continue to receive benefits during the revision, from next year they won't.


Corruptissima re publica plurimae leges


Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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they are heading for disaster with this policy, once this kicks in and the decisions are made people are going to drag themselves to the jobcentre in order to receive their generous JSA allowance come what may...this is going to push the unemployment figures well over the 3 million figure...now people may not notice the sick and ill but they notice the unemployment figures and it worries them...maggie got into this situation, hence a lot of people were pushed onto IB in order to massage the figures...

they do not have that luxury

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Have sat and watched all the debate and same story Grayling skirts round all the issues never really answering any questions........ Ty to those who spoke on our behalf.


Yes seemed a pre prepared speech with minor changes to factor in a couple of questions.


Those in the gallery got too emotional they almost played into his hands by getting that debate stopped altogether.

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Worried: Those in the gallery got too emotional they almost played into his hands by getting that debate stopped altogether.


I was not meaning thank you to them, my thanks were to the people who stood up and spoke in their capacity of our representatives, IMHO they did a wonderful job echoing all the points that I see written on here everyday.


I ended up shouting at the gallery to shut up as I was worried that they would stop the debate..


The one comment that made me laugh that Grayling made was that if people contacted him with their concerns he would gladly answer them, (that was not word for word btw) I remember thinking yes and hell will freeze over!

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