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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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I had a court order for unpaid Council Tax from last financial year of about £250.

 

To cut a long story short

 

I spoke to the Council and they said they couldnt do anything and told me to make an arrangement with the specific Baliff

He eventually phoned me this evening and I told him I would like to make an arrangement.

He was rude and abrupt from the start and said he would visit me and we would come to an arrangement face to face and I would have to sign documents.

 

Now I have been advised not to let them in your home and not to sign any documents so I refused this.

 

On several occasions during the conversation I told him I would be perfectly happy to pay the debt off.

 

When I told him I would not meet him he went mental and told me he had other means of getting the debt and put the phone down on me.

 

So presumably I am going to get a visit off this fool. Where do I stand ?

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Thanks for quick reply.

 

I could probably pay it off in about 2 months.

 

Bizzarely the Council werent helpful and told me to speak direct to Equita.

 

I think I might phone the Council again tomorrow.

 

My main concern is what to do if I speak to Baliff again

 

or if he just turns up which he has threatened to do.

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Thanks for quick reply. I could probably pay it off in about 2 months. Bizzarely the Council werent helpful and told me to speak direct to Equita. I think I might phone the Council again tomorrow. My main concern is what to do if I speak to Baliff again or if he just turns up which he has threatened to do.

 

 

Which council is it?

My views are based on experience I would always urge you to do some further research and if in doubt seek legal advice.

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council tax bailiffs have little/no powers if you have a car keep it away from your property to prevent a levy

do not let bailiffs in they have no right of entry

do not sign anything. bailiffs will lie and cheat you into paying them

pay money direct to council online using correct reference numbers

as it is last years debt it will be classed as a low priority

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Southampton

 

If memory serves me right your Council hived out all their admin functions to a company called Capita.

 

Therefore when you ring you don't actually speak to a Council employee.

 

Capita employees are renowned for not being helpful.

 

Did I also say Capita own 2 Bailiff Co's one of which just so happens to be Equita

- I assume you see where this leads.

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the Council cannot refuse to accept payment from you..

...if you can clear the the LO in one then that is best but if you can pay half now and the rest next month do so direct to the Council.

 

You do not have to speak or deal with this bailiff and as long as you do not give him entry to your home or leave anything outside for him to levy on..

(keep your car parked at least 10 mins walk away from the house)

 

then as soon as that 2nd payment is made he cannot levy to his fees.

 

WD

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Sorry another question ! Not that I think it will come to this but what does "levy the car mean" ? Can they just turn up and take the car ? How if it is locked up ? Also we have two cars one is in my wifes name one is in my daughters are they fair game to a Baliff?

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Sorry another question ! Not that I think it will come to this but what does "levy the car mean" ? Can they just turn up and take the car ? How if it is locked up ? Also we have two cars one is in my wifes name one is in my daughters are they fair game to a Baliff?

Levy means to seize the car, thay add more fees tfor this and if you don't pay they take the car and sell it. basically you hide cars out of sight of the bailiff until the debt is sorted, if you do as suggested and pay the council, and they say the LO is satisfied, the bailiff cannot enforce for his fees alone, he would have to sue you in County Court and sweasr all fwees were correct. he will likely be unwilling to do this.

 

It is better to avoid a levy.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I also tried to speak to Equita Head Office yesterday and they say I can only liase with the Baliff. Is this true ?

 

In my view they are being obstructive as this is designed to gather more fees both for the Bailiff and the Company - totally wrong.

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Phoned someone that seemed know what they are doing this morning at the Council and they will accept payment direct and inform the Baliffs. I am going to borrow the money from a relative and then pay em back (luckily I get paid next week) . The guy from the Council (who incidently admitted he worked for Capita) said I would still be liable for Baliff fees. When I suggested the Baliff would have to go through a County Court to claim them back he said that was incorrect and the Baliff could chase fees on there own and also keep adding charges. Any thoughts on that?

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Phoned someone that seemed know what they are doing this morning at the Council and they will accept payment direct and inform the Baliffs. I am going to borrow the money from a relative and then pay em back (luckily I get paid next week) . The guy from the Council (who incidently admitted he worked for Capita) said I would still be liable for Baliff fees. When I suggested the Baliff would have to go through a County Court to claim them back he said that was incorrect and the Baliff could chase fees on there own and also keep adding charges. Any thoughts on that?

 

Did you record the call? That would be good evidence as once LO discharged bailiff cannot enforce for fees alone, nor add more . Sounds like Crapita employee trying to make sure his Equita colleague gets his beer tokens imho

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Did you record the call? That would be good evidence as once LO discharged bailiff cannot enforce for fees alone, nor add more . Sounds like Crapita employee trying to make sure his Equita colleague gets his beer tokens imho

 

 

Just had a thought about this....

 

In normal circumstance (though not so normal these days), the direct payment to the council, if paid in full, would settle the liability order so long as they didn't pass on anything to the bailiff.

 

There's a complication in these circumstances where council tax administration is outsourced to a contractor (Crapita). When a direct payment is thought to be made to the council, it is in actual fact made to Crapita. I therefore can't see Crapita doing the same as the council, i.e. classing the liability order as settled.

 

As they own Equita, they have a financial interest to pass on fees and consequently leaving the corresponding amount unsettled on the liability order, so it is still levyable (if that's a word).

Edited by outlawla
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Just had a thought about this....

 

In normal circumstance (though not so normal these days), the direct payment to the council, if paid in full, would settle the liability order so long as they didn't pass on anything to the bailiff.

 

There's a complication in these circumstances where council tax administration is outsourced to a contractor (Crapita). When a direct payment is thought to be made to the council, it is in actual fact made to Crapita. I therefore can't see Crapita doing the same as the council, i.e. classing the liability order as settled.

 

As they own Equita, they have a financial interest to pass on fees and consequently leaving the corresponding amount unsettled on the liability order, so it is still levyable (if that's a word).

 

I'll go with that thought. Maybe I might go with the diito's as well!!!!

 

Question for Philx - how many times has the Bailiff visited you? Has any correspondence come via Royal Mail or has it been "hand delivered"? Reason for asking is to formulate how much in lawful fees you may have to pay.

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