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@comethelp Chippenham store manager refusing SOGA REPAIR - Faulty TV 18mts old - well known issue.


angryatcomet
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I see that Comet have responded to the Tweet. I have suggested that they come here and engage with you.

We'll see.

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thanks for posting to twitter for me. Shall i wait for a response here? i'm not registered with twitter.

I am considering taking Comet to court over this. There are many many posts online of Samsung TV's faulty with this exact problem. They are being totally blind to the fact if they claim otherwise. I had hoped that it could be resolved without the fuss of a court appearance however!

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Unfortunately sometimes this is the only way.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Sorry..when I said only way,I was meaning to get them to deal and resolve things.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi angry ,

 

Shocking is one word to describe their non existent "Customer Service " I could think of many more .

 

Reading some of the Customers Tweets regarding their issues with COMET you are certainly not alone .

 

I think @comethelp will be next to go into meltdown by the looks of it , but knowing the way things are now they have probably only got a couple of staff trying to deal with the complaints which are nation wide.

Regards

GorgieBoy

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unfortunately paid in full on debit card! lesson learned

 

What type of debit card? If it was visa based, then you have the same rights as with a CC

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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