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If you intend to defend there is no reason to supply an I&E.

 

Have you considered a defence yet?

 

Terms of agreement, default interest charges, admin charges/fees/penalties in default etc

 

Really not that hot on PDL claims but the basis of any defence is admit little and put to strict proof for the remainder. Try PM'ing Andyorch or Citizenb in the morning they may be able to come up with something suitable.

 

Looking at your previous posts you have until the 30th to file a defence, have you taken the time to look at the agreement and compare with the terms on its website?

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Hi Blue Ray

 

Responding to your PM.

 

What date is your defence due?

 

Regards

 

Andy

We could do with some help from you.

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Excellent give me nudge on the 26th you can submit on line MCOL so its instantaneous.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Date: 30/04/2012

Date: 28/05/2012

PRE-CONTRACT CREDIT INFORMATION

(Standard European Consumer Credit Information)

1. Contact details

Creditor

Address

Telephone number(s)

Email

address

Fax number

Web address

Safeloans Ltd T/A PaydayOK

1st floor,

30 Church Street,

Croydon,

Surrey CR0 1RB

020 868 00990

[email protected]

020 329 21655

http://www.safeloans.co.uk

2. Key features of the credit product

The type of credit. Fixed sum loan regulated by the Consumer Credit Act 1974 repaying over 2

months

The total amount of credit.

This means the amount of credit to be provided under the

agreement.

£250.00

How and when credit would be provided. By bank deposit and any other method in to your designated bank account

following execution of the Loan Agreement

The duration of the credit agreement. 2 months

Repayments You must make 2 monthly instalment(s) by debit card on the date(s) and in

the amount(s) set out below:

Amount: £202.50

Amount: £160.00

The total amount you will have to pay.

This means the amount you have borrowed plus interest and

other costs.

The Total Amount Payable = £362.50, being the sum of the Total Amount of

Credit of £250.00 and the Total Charge for Credit of £112.50 (comprising

interest of £112.50).

3. Costs of the credit

The rates of interest which apply to the credit agreement. Interest is charged on the loan at a flat rate of 1% per day on the capital

balance outstanding. This is a rate of 365.25% per annum

Annual Percentage rate of Charge (APR). This is the total cost

expressed as an annual percentage of the total amount of credit.

The APR is there to help you compare different offers.

2327.00%. The APR is calculated on the assumption that you borrow the

amount of credit shown above and repay in accordance with the instalments

shown above.

Costs in the case of late payments

a) We will charge you the sum of £5.00 for each nonstatutory

arrears letter

(to a maximum of 3 arrears letters)

b) £5.00 for each Retain Card letter (when the bank stops your card

payments with the status "Retain Card")

If you default on payment, the following charges will be payable and added

to your account.

c) You will be charged £12.00 each time payment is missed or unpaid on the

scheduled due date(s);

d) You will be charged a fee of £30.00 if you fail to pay your account and the

a/c is referred to a Collections specialist

e) You must pay us any reasonable expenses and costs that we may incur in

tracing you if you move address without first notifying us;

f) In addition, you must pay us any reasonable expenses and costs we may

incur in taking other steps to enforce our rights against you under this

credit agreement;

g) You will be charged default interest for the period you are in arrears at a

rate of 1% per day on any outstanding balance applying to this agreement

from the date payment falls due until payment is made.

Consequences of missing payments Missing payments could have severe consequences, including legal. In

addition, missing payments may make obtaining credit more difficult as we

report defaults to credit reference agencies which other lenders may consult

before lending.

4. Other important legal aspects

Right of Withdrawal You have the right to withdraw from the credit agreement before the end of

14 days beginning with the day after the day on which the agreement is

made.

Early repayment You have the right to repay the credit early at any time in full or partially.

Consultation with a Credit Reference Agency If we decide not to proceed with a prospective regulated consumer credit

agreement on the basis of information from a credit reference agency we must,

when informing you of the decision, inform you that it has been reached on

the basis of information from a credit reference agency and the particulars of

that agency.

Right to a draft credit agreement You have the right, upon request, to obtain a copy of the draft Loan

Agreement free of charge, unless we are unwilling at the time of the request

to proceed to the conclusion of the credit agreement.

5. Additional information to be given in the case of distance marketing of financial services

(a) concerning the creditor

Registration number. Our consumer credit licence number is 271778. The creditor is registered in

England and Wales under company registration number 2410955.

The supervisory authority. The Office of Fair Trading, Fleetbank House, 2-6 Salisbury Square, London

EC4Y 8JX is the supervisory authority under the Consumer Credit Act

1974.

(b) concerning the credit agreement

The law taken by the creditor as a basis for the establishment

of relations with you before the conclusion of the credit

contract.

The laws of England and Wales (or Scotland if you reside there) will be

taken as a basis for the establishment of relations between us before the

conclusion of the credit agreement.

The law applicable to the credit agreement and/or the

competent court.

The credit agreement shall be construed according to the laws of England

and Wales (or Scotland if the Debtor resides there) whose courts shall have

exclusive jurisdiction over any claim or matter arising under or in

connection with the Loan Agreement.

Language to be used in connection with your agreement. The contractual terms and conditions, and the prior information, are in

English.

© concerning redress

Access to out-of-court complaint and redress mechanism. You have the right to complain to the Financial Ombudsman Scheme in

respect of the Loan Agreement or any dealings with the Creditor. You can

find out more about The Financial Ombudsman Service in a leaflet available

by contacting us. Alternatively you can write to: Financial Ombudsman

Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR or

telephone 0845 080 1800.

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Oh look. Lots of unfair/unenforceable charges in all that garbage they sent you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Safeloans Ltd T/A PaydayOK

An explanation about your fixed sum loan agreement

Before we can process your loan application, we must provide you with some important information known in law as an 'adequate

explanation' about the loan product we offer. Please consider this information carefully alongside the SECCI form provided to help decide

whether the loan is suitable for you.

 

A short term instalment loan of this type is designed to provide you with a cash advance payable over 1-4 months. We offer loans of between

£50 and £400. We charge interest at a fixed, flat rate of 1% of the balance outstanding per day (equating to a flat rate of 365.25% per annum).

Lending of this type is an expensive form of credit which is unsuitable for supporting sustained borrowing over longer periods, and would

be expensive as a means of longer term borrowing.

 

You have requested a loan for £250.00 over 2 months for which interest charges total £112.50 if you repay each of the repayments on time.

You will repay a total of £362.50 comprising the amount you borrowed and the credit charges by 2 monthly instalments on the repayment

dates scheduled below. You may however choose to repay all or part of your loan early at any time which will reduce the amount you have

to repay. Examples of typical loans are shown below to illustrate how are charges are calculated.

 

Date: 30/04/2012 Amount Repayable: £202.50 Capital: £125.00 Interest: £77.50

Date: 28/05/2012 Amount Repayable: £160.00 Capital: £125.00 Interest: £35.00

 

We will transfer your loan to your account by bank transfer free of charge and it will be deposited on the 2nd working day after the

agreement is signed. Alternatively, you may choose to pay an additional, wholly optional, fee for a faster transfer.

 

We charge £10 for a same day transfer which guarantees that the funds are deposited in your account by 6:00pm provided that the

agreement is signed by 5:00pm (if not, then the loan will be deposited by 11:00am on the next working day).

 

Alternatively you can opt to pay £15 which guarantees that the loan will be deposited in your account within the hour provided that the

agreement is signed by 5:00pm (if not, then your loan will be deposited by 10:00am on the next working day).

 

Please note that if you opt to pay a faster payments charge we will deduct this amount from your loan before transfer so that you will

not receive the full amount you borrow.

 

We will only lend to you if we are satisfied that you can afford the loan offered and we ask you to please make sure, before borrowing, that

you are confident that you can make the loan repayments as set out above. We will collect the repayment due, including any applicable

charges, on the dates set out above, by deducting the sum from the account you have nominated and for which you provided debit card

details. If this payment transaction fails, then we will make a number of attempts to contact you to find out why repayment was unsuccessful

and arrange an alternative repayment plan. We urge you to communicate with us in the event of default; we will show forbearance if you are

experiencing financial hardship and the sooner you contact us the sooner we can make alternative repayment arrangements and minimise

your default costs. If we cannot contact you or you unreasonably refuse to agree an alternative approach we may make a limited number of

further attempts to collect the repayment due on the dates and for the amounts prescribed in your consumer credit agreement.

 

Unlike a direct debit, this ongoing authority is not covered by a bank guarantee and there is no automatic right to cancel it. If you wish to

request cancellation, please contact us via the number, postal or email address given below.

 

If you default on your loan at any time, you may incur default charges, including:

£5.00 for each nonstatutory

arrears letter (to a maximum of 3 arrears letters)

 

£5.00 for each Retain Card letter (when the bank stops your card payments with the status “Retain Card”)

£12.00 each time payment is missed or unpaid on the scheduled due date(s) and

A fee of £30.00 if you fail to pay your account and the a/c is referred to a collections specialist.

In addition you must pay us any reasonable expenses and costs that we may incur in (1) tracing you if you move address without first

notifying us and (2) taking other steps to enforce our rights against you under this credit agreement.

 

You will be charged default interest for the period you are in arrears at a rate of 1% per day on any outstanding balance applying to this

agreement from the date payment falls due until payment is made.

 

Missing payments can make it more difficult for you to obtain credit in future if we report your default to one or more credit reference

agencies and may result in legal proceedings being taken against you for sums outstanding.

 

You have the right to withdraw from the agreement before the end of 14 days beginning with the day after you receive a copy of the final

agreement. You can exercise this right by writing to us at Safeloans Ltd, 1st floor offices, 30 Church Street, Croydon, Surrey, CRO 1RB;

sending an email to [email protected]; or by giving oral notice in person or by telephoning us on 0208 6800990. If you withdraw you

must return any monies paid to you within 30 days of exercising your right of withdrawal and pay interest accrued from the date you are

given the money to the date you repay us at the daily rate specified in the agreement.

 

Please contact us via the telephone number, postal or email address given above if you have any questions or would like further information

or clarification about our agreements. We also have an FAQ section on our website which we recommend you read to decide whether the

product is suitable for you.

 

Loan examples

30 Day £100 Loan Example:

If you borrowed £100 for 30 days the loan capital plus interest will be called for in 1 payment on Day 30, if you draw down £100 credit,

interest will start to accrue from the next day; On day one the Interest accrued is £1 pound. For each additional day of borrowing £1 pound

is applied daily. On the £100 example 7 days borrowing would add interest of £7 pound, 14 days of borrowing would add Interest of £14

pounds, 21 days of borrowing would add interest of £21 pounds, on day 30 of Borrowing this would add interest of £30 pounds, by

applying this rate, plus the agreed capital Reduction of £100 you would pay £130 (interest plus capital reduction) the total repayable will

be £130.

 

60 Day £100 Loan Example:

If you borrowed £100 for 60 days the loan capital will be called for in 2 payments on day 30 plus interest and day 60 plus interest, if

you draw down £100 credit, interest will start to accrue from the next day, on day one the interest accrued is £1 pound. On day 30 of

borrowing this would add Interest of £30 pounds, by applying this rate, plus the agreed capital reduction of £50 you would pay £80

(interest plus capital reduction). Interest will accrue on the remaining £50 balance at 1% (50p) per Day. On the next 30 days of borrowing

this would add interest of £15 pounds, by applying this rate, Plus the agreed capital reduction of £50 you would pay £65 (interest plus

capital reduction) the total Repayable will be £145..

 

90 Day £100 Loan Example:

If you borrowed £100 for 90 days the loan capital will be called for in 3 payments on day 30 plus Interest, day 60 plus interest and day

90 plus interest, if you draw down £100 credit, interest will Start to accrue from the next day; on day one the interest accrued is £1 pound.

On day 30 of borrowing this would add interest of £30 pounds, by applying this rate, plus the agreed capital reduction of £33.33 you

would pay £63.33 (interest plus capital reduction). Interest will accrue on the remaining £66.67 balance at 1% (.6667p) per day. On the next

30 days of borrowing this would add interest of £20 pounds, by applying this rate, plus the agreed capital reduction of £33.33 you would

pay £53 pounds and 33 pence (interest plus capital reduction) Interest will accrue on the remaining £33.34 balance at 1% (.3334p) per day.

On the next 30 days of borrowing this would add interest of £10 pounds, by applying this rate, plus the agreed capital reduction of £33.34

you would pay £43 pounds and 34 pence (Interest plus capital reduction) the total repayable will be £160.00.

 

120 Day £100 Loan Example:

If you borrowed £100 for 120 days the loan capital will be called for in 4 payments on day 30 plus interest, day 60 plus interest, day 90

plus interest and day 120 plus interest, if you draw down £100 credit, interest will start to accrue from the next day, on day one the interest

accrued is £1 Pound. On day 30 of borrowing this would add interest of £30 pounds, by applying this rate, plus The agreed capital

reduction of £25 you would pay £55 (interest plus capital reduction). Interest will Accrue on the remaining £75 balance at 1% (75p) per day.

On the next 30 days of borrowing this Would add interest of £22 pounds and 50 pence, by applying this rate, plus the agreed capital

Reduction of £25 you would pay £47 pounds and 50 pence (interest plus capital reduction) Interest Will accrue on the remaining £50

balance at 1% (50p) per day. On the next 30 days of borrowing This would add interest of £15 pounds, by applying this rate, plus the agreed

capital reduction of £25 you would pay £40 pounds (interest plus capital reduction) Interest will accrue on the remaining £25 balance at 1%

(25p) per day. On the next 30 days of borrowing this would add interest of £7 pounds and 50 pence, by applying this rate, plus the agreed

capital reduction of £25 you would pay £32 pounds and 50 pence (interest plus capital reduction) the total repayable will be £175.

Edited by citizenB
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and the agreement thanks

 

Agreement number ******

Fixed Sum Loan Agreement regulated by the Consumer Credit Act 1974

Parties: This Loan Agreement is made between: - US; Safeloans Limited T/A PaydayOk, 1st Floor Offices, 30 Church Street, Croydon,

Surrey, CR0 1RB (the "Creditor") and YOU; *************************************(the

"Debtor").

Duration of Credit Agreement: 2 months

Amount of Credit: £250.00

How and when credit will be provided: by bank deposit or any other method in the Debtor's designated bank account as following

execution of this agreement.

Rate of Interest: Interest is charged for the term of the loan at a fixed flat rate of 1% per day of the outstanding balance equating to a flat rate

of 30% of the initial credit drawdown over 30 days. Fixed Rate 365.25% per annum.

The Total amount payable: is £362.50, being the sum of the Total Amount of Credit £250.00 and the Total Charge for Credit £112.50

(comprising interest of £112.50).

APR 2327.00%. The APR is calculated on the assumption that you borrow the amount of credit shown above and repay over 2 repayment

instalments as shown below.

Timing of repayments: The Total Amount Payable is to be repaid in 2 monthly instalments by debit card on the payment dates show

below:

Payment Date(s) Amount Repayable Capital Amount Interest Amount

30/04/2012 £202.50 £125.00 £77.50

28/05/2012 £160.00 £125.00 £35.00

The Amount of Each Repayment: is the instalment amount(s) shown above.

Statement of Account: You have the right to receive, on request, and free of charge, at any time throughout the duration of the Loan

Agreement pursuant to section 77B of the Consumer Credit Act 1974, a statement (in the form of a table) showing:

a) the details of each instalment owing under this Loan Agreement;

b) the date on which each instalment is due, the amount and any conditions relating to the payment of the instalment;

c) a breakdown of each instalment showing how much comprises –

(i) capital repayment;

(ii) interest payment; and

(iii) if applicable, any other charges.

Charges: If you default, our tariff charges are as follows:

a) We will charge you the sum of £5.00 for each nonstatutory

arrears letter (to a maximum of 3 arrears letters);

b) We will charge you £5.00 for each Retain Card letter (when the bank stops your card payments with the status "Retain Card")

c) You will be charged £12.00 each time payment is missed or unpaid on the scheduled due date(s);

d) You will be charged a fee of £30.00 if you fail to pay your account and the account is referred to a Collections specialist

e) You must pay us any reasonable expenses and costs that we may incur in tracing you if you move address without first notifying us;

f) In addition, you must pay us any reasonable expenses and costs we may incur in taking other steps to enforce our rights against you under

this credit agreement.

Transfer of your loan is free of charge and made within 2 working days of this agreement unless you opt for guaranteed same day

faster transfer (£10) or one hour faster transfer (£15) which sums are deducted from your loan before transfer. Please see paragraph

4 of the terms and conditions below for more information

Interest for late payment: You will be charged default interest for the period you are in arrears at a rate of 1% per day on any outstanding

balance applying to this agreement from the date payment falls due until payment is made.

Missing Payments Warning: Missing payments could have severe consequences, including legal proceedings. It could also make

obtaining credit more difficult.

Right of Withdrawal:

You have the right to withdraw from this Loan Agreement within 14 days without having to give any reason. The period of withdrawal

begins on the day after the day on which the agreement is made. If you choose to exercise your right of withdrawal you must notify us of

your intention to do so, either in writing to the address at the top of this agreement, by sending an email to [email protected] or by

telephoning us on 0208 6800990. If you do withdraw you must repay to us, no later than 30 calendar days after giving notice of your

withdrawal, any monies paid to you under the Loan Agreement and any interest accrued, from the date the credit was provided up until the

date you repay. Interest will accrue daily in the sum of £2.50.

Early Repayment: You are entitled at any time, by giving written or oral notice to us and making payment to us by an agreed method to

discharge your indebtedness under this Agreement in full or in part.

Ombudsman Scheme: You have the right to complain to the Financial Ombudsman Service.

Supervisory Authority: The Office of Fair Trading, Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX is the supervisory authority

under the Consumer Credit Act 1974.

Please note that the terms and conditions set out overleaf are applicable to this agreement; it is important that you read and

understand these before you sign; please read them carefully and if there is anything you do not understand, please contact us.

This is a credit agreement regulated by

the Consumer Credit Act 1974. Sign it

only if you want to be bound by its terms.

Signature(s) of Debtor(s):

*************

Date(s) of Signature(s):

30/03/2012

Signature for (or on behalf of) Creditor:

Terms and conditions

1 INTERPRETATION

1.1 In these Terms and Conditions, the words 'you' and 'your' refer to the Debtor who has entered into this Agreement.

1.2 The words 'we', 'us' and 'our' refer to the Creditor, Safeloans Limited T/A PaydayOk (referred to herein as 'Safeloans').

2 YOUR OBLIGATIONS

2.1 You must inform us immediately of any changes to your debit card or bank details or employment details, or of any

other changes in circumstances which may affect your ability to make payments under this Agreement.

2.2 You agree:

2.2.1 To pay us the total amount payable as stated in your agreement on your payment schedule date(s). Payments

will be collected by either debit card, cheque, direct debit or standing order signed by yourself as a way of

payment.

2.2.2 Any fees that you may incur for payment collected by us for the update, arrears or settlement of your account

will not be charged back to us.

2.2.3 We have your permission to contact you at your place of work named in your employment details at any time

as may be reasonably required by us.

2.2.4 You will update Safeloans with new debit card and bank account information for the purpose of making

payments against your loan account.

2.2.5 If you fail to repay your loan we may instruct collection agents to call at your home address to arrange

payment.

2.3 Unless otherwise provided in this Agreement, all payments will be applied first to any charges, default fees, and

broken arrangement fees payable under conditions of default, interest charges due under this Agreement and then to

the credit amount outstanding.

2.4 Repayments will be made by debit card which will be electronically debited on each of the payment dates shown in

the agreement.

2.5 Subject to 2.6 below, we shall only debit your account for the amounts expressly set out in the loan agreement (namely

the principal outstanding and interest accrued) and on the date or dates set out in the loan agreement unless otherwise

specifically agreed with you after the loan has been issued, for example as part of a mutually agreed repayment plan.

2.6 In the event that the date or dates set out in the loan agreement should fall on a Saturday, Sunday, or a public holiday,

then payment may be taken on the next available working day. In the event that following default on the loan (a)

reasonable attempts to contact you fail; or (b) you unreasonably refuse to agree a date on which payment can be made;

or © you provide false information, then we will attempt to settle the outstanding balance by debiting your debit card

at 7 day intervals for all or part of the amount due including any default fees and interest accrued.

3 YOUR RIGHT TO WITHDRAW

3.1 You have the right, under section 66A of the Consumer Credit Act 1974, to withdraw from this Agreement for a period

of 14 days beginning with the day after this Agreement is made and you have the signed copy. If the agreement is made

at our offices this will occur when you sign the agreement, if you are contracting online, this will occur when you sign

the agreement sent to you (which we have already signed) electronically by entering your name and authentication

code sent to your mobile phone and send it back to us. Please make sure you save a hard copy (print one off for your

records if contracting online).

3.2 You may exercise this right by giving us notice in writing by sending:

3.2.1 A letter to Safeloans Ltd, 1st floor offices, 30 Church Street, Croydon, Surrey, CRO 1RB;

3.2.2 An email to [email protected]; or

3.2.2 By giving oral notice in person or by telephoning us on 0208 6800990.

3.3 In the event that any such notification is made after the payment by us of the advance to you under this Agreement, you

will be required to repay within 30 days of providing notice of withdrawal the amount of the advance to us in full,

together with interest accrued calculated on a daily basis at the contractual rate for the period from the date we advance

the amount of credit to you to the date that sum is repaid to us. The daily amount is in your agreement.

3.4 If you do not exercise the right to withdraw, you will still be able to settle this loan at any time prior to the repayment

date. You can settle this loan by paying the outstanding balance that is due and payable in full.

3.5 Your right to withdraw from this Agreement will be lost if you do not exercise the right within the withdrawal period

specified above.

4 CHARGES AND DEFAULT CHARGES

4.1 We will transfer your loan to your account by bank transfer free of charge and it will be deposited on the 2nd

working day after the agreement is signed. Alternatively, you may choose to pay an additional, wholly optional,

fee for a faster transfer.

4.2 We charge £10 for a same day transfer which guarantees that the funds deposited in your account by 6.00 pm

provided that the agreement is signed by 5.00 pm (if not, then your loan will be deposited by 11.00 am on the next

working day).

4.3 Alternatively you can opt to pay £15 which guarantees that the loan will be deposited in your account within the

hour provided that the agreement is signed by 5.00 pm (if not, then your loan will be deposited by 10.00 am on the

next working day).

4.4 Please note that if you opt to pay a faster payments charge we will deduct this amount from your loan (the amount

of credit shown in the agreement) so you will not receive the full amount you borrow. Because these charges are

optional and not mandatory they are not included in the calculation of the APR under this agreement as they do

not form part of the Total Charge for Credit calculated in accordance with the Consumer Credit (Total Charge

for Credit) Regulations 2010.

4.5 Interest is charged on your loan at the rate of 1% on the capital balance outstanding and is applied daily and

commences the day after the credit is advanced. If you fail to pay your account the following charges and default fees

will be applied:

4.5.1 You will be charged default interest for the period you are in arrears at a rate of 1% per day on the capital

balance outstanding and will commence the day after the credit is advanced to you. We freeze Default Interest

on day 64 after drawdown.

4.5.2 You will be charged £5.00 for each arrears letter we send you (up to a maximum of 3 arrears letters).

4.5.3 We will charge you £5.00 for each Retain Card letter (when the bank stops your card payments with the

status "Retain Card").

4.5.4 You will be charged £12.00 when payment is missed or unpaid on any due date.

4.5.5 You will be charged a fee of £30.00 if you fail to pay your account and the account is referred to a Collections

specialist.

4.6 You will be in default under this Agreement if you do not pay us the amount due by the repayment date(s) in

accordance with this Agreement. Missing payments could have severe consequences and make the obtaining of credit

by you in the future more difficult.

4.7 Subject to our obligations under the Consumer Credit Act 1974, all amounts owed by you under this Agreement,

including interest payments, default charges, broken arrangement fees, and the credit advance will become due and

payable on default. Also, we may exercise our rights to enforce this Agreement, including by commencing court

proceedings in which case you may be liable for our costs as described at the start of this agreement.

4.8 If you cannot repay what you owe us on the date your repayment is due, please contact us immediately. We will work

with you to try and arrange a mutually acceptable repayment plan. We freeze default interest on day 64 from drawdown

and will seek to collect the outstanding balance at this point by an agreed repayment method or, in the event that we

cannot contact you or that you are unwilling to make proposal for repayment we will still try to collect any default

charges, referred collection fees, interest and the capital outstanding.

4.9 If you do not repay us, the following examples show the amounts that will be due and payable on day 64 after

drawdown on defaulted accounts, these examples include 4.53 “Retain Card” letter fee but this fee is only payable if

this letter is sent. The examples include all letter fees, default charges, referred collections fees, interest and the capital

outstanding. All the calculation of costs in relation to all fees and charges, default charges, referred collections fees are

shown above: 4.5.1, 4.5.2, 4.5.3, 4.5.4, and 4.5.5. Examples: If you borrow £100.00 and failed to repay, you would owe

us, on day 64 after drawdown £250; if you borrow £150 and fail to repay, on day 64 after drawdown you will owe us

£332; if you borrow £200 and fail to repay, on day 64 after drawdown you will owe us £414; if you borrow £250 and

fail to repay, on day 64 after drawdown you will owe us £496; if you borrow £300 and fail to repay, on day 64 after

drawdown you will owe us £578.

5 DATA PROTECTION

5.1 The information we collect from you is used by us to assess your creditworthiness, to manage your account and to

make collections; it is also used by us to contact you for marketing purposes; it is disclosed by us when legally

required to do so at the lawful request of government authorities; we also use it to verify or enforce compliance with

the policies governing our web site and applicable laws or to protect against misuse or unauthorised use of our web

site.

5.2 In considering whether to enter into this Agreement, we may search your record at credit reference agencies. They will

add to their records about you, details of our search and your application and this will be seen by other organisations

that make searches. Our search of records at credit reference agencies may be linked to your spouse/partner, or other

persons with whom you are linked financially. For the purposes of any application or this Agreement you may be

treated as financially linked and you will be assessed with reference to "associated records".

5.3 We may also add to your records with the credit reference agencies details of your agreement with us, the payments

you make under it and any default or failure to keep to its terms. These records will be shared with other organisations

and may be used and searched by us and them in order to:

5.3.1 Consider applications for credit and credit related services;

5.3.2 Trace debtors, recover debts, prevent or detect money laundering and fraud, and to manage your accounts.

5.4 It is important that you provide us with accurate information. We may check your details with fraud prevention

agencies and if you provide false or inaccurate information or we suspect fraud, this information may be recorded. Fraud

prevention agency records will be shared with other organisations to help make decisions on credit, motor,

household, life and other insurance proposals or claims for you and members of your household.

5.5 Please write to us at Safeloans Ltd, 1st floor offices, 30 Church Street, Croydon, Surrey CR0 1RB, or telephone us on

0208 6800990 if you require details of the credit reference agencies or any other agencies from whom we obtain, and

whom we pass, information about you. You have a legal right to these details. You have the right to receive a copy of

the information we hold about you if you apply to us in writing. A small statutory fee will be payable.

5.6 We may use your information to inform you by post, fax, telephone or other electronic means, about other products and

services including financial debt management (including those of others) which we believe may be of interest to you.

5.7 You may have already opted-out of receiving these marketing communications from us, but if not you may do so at any

time by responding to any of our email communications with "remove" in the subject line, by sending us an email to or

by contacting us at Safeloans Ltd, 1st floor offices, 30 Church Street, Croydon, Surrey, CRO 1RB.

5.8 If you opt-out of our use of your data for marketing purposes, we will honour such choice once we have had a

reasonable opportunity to process your request. We reserve the right to take reasonable steps to authenticate your

identity with respect to any such request or other enquiry.

5.9 Your data remains on file for 6 years after our files with your information are closed, whether settled by you or in

default.

6 RESPONSIBLE LENDING

6.1 Safeloans is committed to responsible lending. It is important that you do not take on more borrowing than you can

afford. Remember if you run into difficulties with your repayments, please contact us immediately.

6.2 The Consumer Credit Act 1974 states that irresponsible lending may be considered by the OFT to be deceitful,

oppressive or otherwise unfair or improper behaviour. This conduct is incompatible with our operating principles.

6.3 We uphold the overarching principles of consumer protection and fair business practice in our consumer credit

business by ensuring that they are entrenched in our business practices and procedures.

6.4 This is a fixed sum, short-term loan agreement. Please note, however, that our small unsecured loans are an expensive

form of credit, designed to provide vou with a cash advance and ideally repayable over a short period of time

helping alleviate temporary cash flow problems.

6.5 The total cost of credit is £30 over 30 days, per £100 borrowed. It is an expensive form of credit which is not

suitable for long term borrowing. We will consider each application to borrow in accordance with our assessment

of your creditworthiness and our responsible lending criteria.

6.6 We consider each lending decision individually on the basis of what we know about your circumstances and your

credit and repayment history. We strictly observe the requirement to undertake due diligence on all our customers, this

means we will not complete any transaction and pay out funds until we are sure we know who you are in accordance

with the provisions of the Money Laundering Regulations 2007.

6.7 We operate a transparent, fixed charging policy - there are no hidden fees or charges, so you know how much you will

repay before committing to the loan. Details of our charges are in this Agreement and further information regarding

charges is available on request, or on our website at www.safeloans.co.uk.

7 COMPLAINTS

7.1 Our complaints procedures are signposted on our website headed “About us”. We will attempt to both resolve your

complaint through investigation and to respond to you with the outcome.

7.2 If you are not happy with our final response, you may have a right to have your complaint dealt with by the Financial

Ombudsman Service ("FOS"). To do so, you should contact FOS within 6 months of our final response to your

complaint. You may write to FOS at the following address: The Financial Ombudsman Service, South Quay Plaza, 183

Marsh Wall, London, E14 9SR.

7.3 We are also members of the British Cheque and Credit Association (BCCA). Please refer to their website at

www.bcca.co.uk for details of our code of practice.

8 REGULATORY INFORMATION

8.1 We are registered by the United Kingdom's Registrar of Companies and our company number is 02410955. Our main

business is consumer lending. O 8.2 We are licensed by the Office of Fair Trading in accordance with the Consumer

Credit Act 1974 for the conduct of consumer credit business. Our Consumer Credit Licence Number is 0271778.

8.2 We are registered with the Information Commissioner in compliance with the Data Protection Act 1988. Our

registration number is Z5762535.

9 MISCELLANEOUS

9.1 If we do not enforce our rights under this Agreement at any time we will not be prevented from doing so later.

9.2 Any notice or demand we give will be assumed to have been properly given if served on you personally, or left or sent

9.3 by prepaid envelope addressed to you at your current address or last known business or private address. If sent by

first class post it will be assumed to have been received by you 48 hours after posting.

9.4 We may transfer or assign all or any of our rights under this Agreement without your consent but if we do so you will

be informed of this.

9.5 This Agreement shall be construed according to the laws of England and Wales (or Scotland if the borrower resides

there) whose courts shall be the exclusive courts of jurisdiction over any claim or matter arising under or in

connection with this Agreement.

9.6 The contractual terms and conditions, and the prior information, are in English. We undertake, with your agreement, to

communicate with you in English during the duration of this Agreement.

9.7 Your obligations under this Agreement are unsecured.

Version 1.03

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Unlike a direct debit, this ongoing authority is not covered by a bank guarantee and there is no automatic right to cancel it. If you wish to request cancellation, please contact us via the number, postal or email address given below.

 

 

 

This is misleading and untrue - there is a right to cancel a CPA.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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This is misleading and untrue - there is a right to cancel a CPA.

 

That NEEDS to be sent to the OFT and FSA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Have you sent andyorch a pm like as he suggested ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Got your PM blue ray what date is your defence due?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Having had problems getting onto the forum for 2 days Im playing catch up at the moment BR but here is a defence I drafted recently ..same claimant.

 

:- http://www.consumeractiongroup.co.uk/forum/showthread.php?362955-safe-loans-court-papers-issued-20-08&p=3989451#post3989451.

 

Perhaps edit to suit.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 3 weeks later...

Just out of interest i've clocked this on the OFT, seems that Payday loan sharks are having their collars felt quite severely and are being ruffed up by the OFT, also new legislation looks optimistic, about time these legalized loan sharks got put into their own pool, and are harpooned one by one by one and removed clinically, they impart financial debt and misery on hundreds and thousands of people every week not only with the eye watering interest by the scams and ploys they use to try and collect the debts. Vile, utterly vile and whoever gave W*nga the rights to sponsor TV programmes should be summarily shot at dawn.

 

http://www.oft.gov.uk/news-and-updates/press/2012/40-12

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  • 4 weeks later...

hi folks just an update well after filling in court forms safe loans sent her another option to pay it all off with no interest added which if we did it would be unfair to her other creditors so she has not proceeded with this but is continuing to pay by cccs ,but now we have been sent FORM N152 questionnaire to fill in,if we proceed with this form will there be further court fees to pay thanks all

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