Ebay are biased towards sellers!

[BarbiePrincess]

Does anyone here agree?

 

I wanted to make sure it wasn't just me they are being biased torwards

so I put a facebook status asking people and I had quite a few responses agreeing.

Please i'm not the only one who thinks it.

 

From my experience (i'm not an ebay store or anything. I've just been selling some old clothes that don't fit me anymore

having gone up a few dress sizes and no money after finishing university

(even though it's been a year since)

 

and i've noticed that literally EVERY TIME a buyer opens a case against me

100% of the time they win!

 

Ebay.co.uk close it in their favour and it's like ebay haven't even read my original listing nor the conversation!

and they have created a 'negative balance' on my Paypal before even making the "final decision" so it's like they they already pre-decided.

They have only done this twice to me.

Still 100% of the time the buyer wins anyway!

 

To add to this..you know when you list an item we can click the 'drop down' in regards to whether we accept returns or not?

what's the point if they are going to demand a return anyway when a case is opened?

 

then threten us to reimburse ebay for the refund they give the buyer

- AGAINST OUR WILL because if we say no and that our listing was accurate

(and if ebay had actually read our listing!) isn't that theft from ebay's part?

 

They are literally making my blood boil and not many people can do that to me because i'm normally very happy

and bubbily but ebay.co.uk have really done it and I won't just let them get away with it without a "fight"

 

 

If anyone here agrees with me that ebay are disgusting and biased please sign my petition against them! - I can't promise it'll help but hopefully it'll put our point across.

 

I am aiming at 1000 signatures then I will post it to my local financial ombudsman along with my take on the matter and will shove it in ebay’s face too. Probably the press somehow too...Ebay shouldn’t get away with this anymore!!

 

Thank you to those who actually read this post.

[ashmk]

I'm afraid this is what ebay do, they always have and always will favor the buyer.

 

Try seaching Facebook and see if there is a local 'Facebay' in your town and you can sell for free once enougth people have clicked 'like'.

[rebel11]

The only reason E-bay exist's is because there are 'buyers'. What every seller on E-bay needs to do is be 100% compliant in the 'sales process'. Most Trading Standards can advise on such matters.

 

If you want answers to questions, put them to :-

 

Clare Gilmartin, Managing Director,

[email protected]

[citizenB]

Have you checked out the purchaser from their feed back page ? If they have a lot of poor feedback from other sellers that might strengthen your argument with Ebay.

 

Is there not an option to only sell to people with a certain amount of good feedback ?

[freakyleaky]

There is not an option to leave bad feedback for buyers.

[ashmk]

There is not an option to leave bad feedback for buyers.

 

If the buyer also sells you can leave them a neg by buying their stuff (under a different account). I've done it before. Worth the few pounds just to hit them back. Petty I know but it gives you a warm feeling inside especially when you know the neg you got was unfair.

 

If you don't have another account give your mate some money to buy the item and neg them for you. Job done!

[freakyleaky]

I have heard of that being done (MOI? Never!)

 

It's a shame you have to go to those lengths though.