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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I wrote to Mbna on the 5th of July this year asking for my ppi payments to be paid back with interest.

 

I received a reply back from them on the 2nd of August, stating that as a good will gesture I would receive £1196 back from them,

 

it states in the letter that I will receive this in the form of a cheque within 28 days

 

this will be up on the 30th August what do I do if I don't receive it by then

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No I haven't done my own calculations, I really wasn't expecting to get anything, when I got the letter I couldn't believe it, I suppose I have just relied on them, silly me, but I wouldn't have the time to check as I have 4 kids so the money will come in handy for Xmas

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:-xI have been waiting for 28 days for a cheque from Mbna and still nothing.

 

I sent them a reminder letter on Tuesday 28th August and that should have arrived by now,

 

 

I have emailed them also today asking for my cheque, no reply as yet,

 

does anyone know if they have a direct telephone number for the ppi complaints.

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:-xi have been waiting for 28 days for a cheque from mbna and still nothing. I sent them a reminder letter on tuesday 28th august and that should have arrived by now, i have emailed them also today asking for my cheque, no reply as yet, does anyone know if they have a direct telephone number for the ppi complaints.

 

mbna advocacy office . 08009176592

 

hope that helps

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Many thanks I have just phoned them only to be told that the cheque hasn't even left the office yet, he said he had emailed the finance office in order for them to send it to me, hope they do it quickly. I want it in order for me to pay off my debts

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two threads merged

 

keep to one thread per reclaim please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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