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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Clear Associates


jb000
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Hi there

 

Does anybody know anything about these jokers.

 

They called me today and stated that they had "confidential mail" for me and wanted to confirm my address. I told them to go forth and multiply.

 

There is very little known about this so called firm on the web, they are supposedly based in Kettering but there is no info for them on Companies House,

they have no Consumer Credit Licence or registered with OFT.

 

There is another firm called Clear Associates Limited based in Slough, this is an auditing firm, so will probably have nothing to do with this outfit.

 

The most distrubing thing is that they had got hold of my mobile number (which I never advertise but only to family and a close circle of friends)

so they are allegedly using questionable practices to get hold of peoples details.

 

I have behaved myself over the past six years and the only debt I have is to Welcome Finance which is due to become statute barred next month.

 

Does anybody know anything about this operation?

 

Many thanks jb000

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Hi there

 

The Companies House check stated that the nature of Clear Associates Limited in Slough was accountancy and auditing.

 

I would be very surprised to find a firm of auditors doing investigations and debt collection.

 

And usually a firm of debt collectors or investigators has quite a history on a web search.

 

I know there is another thread on CAG about them and one on another site,

but this seems to be all. It may be wise to keep an eye on them especially as them seem to be using dodgy tactics to contact people.

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prob got the number from your CRA file if your mobile phone account shows

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have a recent copy of my credit ref file from the 3 agencies that do it and not one of them has my phone number on.

 

If that was the case I would have gone ballistic and ordered them to remove it.

 

I have rang round a few of my family and friends who stated they have not given my number to anyone.

 

The most annoying fact is that when I asked them what it was in connection with they said they could not discuss it due to data protection,

however, they seem to be au fait with bending the rules to get my number.

 

I am looking forward to getting some written communication from this lot because I feel as if I may have a lot of fun. They have crossed the wrong person.

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nice to hear it

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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