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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Re: Capital Finance One / MT Collect - read how to deal with them


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Hi to all,

New to this site-

one I wish I'd have seen last year.

although relieved to know that I am not alone.

 

 

Foolishly got into the same situation of needing a loan from them last year.

 

 

At first everything seemed fine, I had an issue with my card, they were reasonable and waited, or so they said.

 

 

Then I find, that there has been 7 payments of £58.60 to them from my bank

- original loan was only £150 so as you can tell,

wayyyy more than the loan plus any amount of interest!

 

 

went round and round in circles with them, but gave up and thought that was the last of it!

( got quite a tidy sum off my grandpa couple months later and set to paying off my debts!

still nothing and presumed all was well.

 

 

I have since been getting messages saying that my account is in arrears blah blah!

I've changed my card and bank account details so no bother there.

 

 

My response has been to tell them that have a solicitor and I would like written evidence,

until then I will be doing nothing. I will await!! ( sorry for the long winded tale!)

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No need to threaten legal action yet. Just send the prove it letter to them.

 

http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I've tried that! the saga continues- text messages etc! I doubt I will even need the solicitor now I've submitted the evidence, not holding my breath as they say that those amounts were just the interest ( loan was 2 weeks late!) even thought the amounts were clearly just helping themselves to what was left in my account and more than covers the loan and costs!

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If you make a post in someone elses thread that is mainly to do with a problem you are having, then an admin usually creates a new thread for you to save any replies getting confused.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If the creditor doesnt abide by that prove it letter, then send full complaints to the regulators, and also trading standards.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thanks Renegade for that! I have an entirely new bank account/card and I am moving for a new Job- I am hoping that this is the end as my loan has been paid more than in full, however, I feel that it's the begining of another saga!

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I too have started getting text messages threatening to enter a default on my credit file.

 

i was borrowing from CFO in 2009 and roilling over for several months. i ceased paying in early 2010 after paying several payments of £20. i am sure the original debt must have been paid and i heard nothing for 2 years! they also committed a serious Date protection breach by chasing the debt via my brother on his work email!

 

Do i send the prove it letter or is there any further action i need to take?

 

Obv i do not want another default on file.

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Report them due to the dpa and then send the prove it letter.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Dpa breaches get reported to the ico.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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