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Despite the on screen message telling me that they wouldn't take any fee from my account they have taken it. My screen said they had a £5k loan for me and gave all the repayment details, they then said we need your card details to take you to the next stage where you can accept out offer - still saying "We will not take any money form your account until your loan funds are deposited in your account."

 

When i got through to the next screen they offered me £1k payday loan, and less than 10mins later they have taken £49.99 out of my account. (Not that my bank should have let them as I had no funds available)

 

I have researched this company and its subsidiaries, I have spoken to the managed offices that they rent and no one has seen any employees or the managers for months.

 

My bank - Yorkshire bank are saying this is my fault and they won't do anything about it, yet on here I similar stories and RBS are helping them out??

 

Can anyone help?

Up The Mariners

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Get a chargeback as it was an unauthorised transaction. If it was made by visa card, use the visa disputes team chargeback system.

 

Once the money is back in your account, get a new bank account and ditch the one you have now.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I think you have to use your banks disputes team for that. You need to declare it an unauthorised transaction.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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