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hey there everyone.

 

 

 

i have put a cca request to arc europe ltd about a debt to la fitness fot a gym membership. they sent back a copy of the terms and conditions and a credit agreement form sign by me 4 times.

 

the thing is though, i only signed one time and it was using an electronic touch screen so the signature is more of a scribble.

 

it is very obvious that the credit agreement signed by me has been copied and pasted from the original electronicl document onto this credit template letter thing.

 

can they use my signature four times even though i only signed once? i can remember as clear as anything.

 

could anyone tell me what is meant by a true signature?

 

 

arc europe ltd say to me that the cca has been fulfilled and the amount is due but i do not agree with them as i only signed once and it seems so obviously tempered with. can i do this?

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If you can prove the CCA has been massaged then you need to state that TSM.

 

Regards

 

Andy


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sorry i dont know what TSM means.

 

the documents they sent me has two peices of paper with two signatures on each. There is also the signature of the sales rep who sold me the membership.

 

i dispute this because the sales rep sold me 12 month instead of a 3 month rolling contract. he must have been on commission to do that to me.

 

when i signed inside the box on the screen there was lots of tiny "la fitness" logos in the background of the signature box.

 

it is very obvious that the 4 signatures or scribbles are exactly the same as each other. also, it is very easy to see that some one has cropped the signature from the original agreement and pasted it four times onto a template credit agreement. you can even see the tiny la fitness logos that make the document look even more fake.

 

anyway, surely the developer of the software on which i took out my membership would have added a print function so that any memberships could be stored physically? so why would they create this fake credit agreement when they have the original agreement with my signature that they could just print? i dont understand..

 

really though my main questions is what exactly is ment by true signature? i ask this because i hear that a contract is only a true contract when it has been witnessed and written by hand in ink on paper.

 

thanks in advance

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TSM (The ScrapMan)

 

Electronic acceptance is usual now with the advent of the Internet and computer software but to try and create an agreement with obvious copy and paste signatures is not acceptable and not really required as you state. The fact that you have not paid the required £1.00 fee for your agreement simply means that the request is not legally binding, perhaps try again and include the fee and see what is supplied on your second request.

 

Regards

 

Andy


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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thanks very much for your help.

 

i will resend the cca request with the fee and see what happens.

 

thanks

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