Maybe DHL know where he is. They delivered it and they have already told you that they are going to try and get it back. They must know where they are going to. I would send DHL an SAR as advised earlier – if you haven't done this already. Of course this may not produce the information because they may say that this is somebody else's personal data – but it doesn't cost anything to try.
I think you could reasonably write to his office address marking the envelope "confidential". I assume that you have his personal email?? Do we know if he is based in Newcastle or based in London? Probably Newcastle I suppose.
I couldn't find out which house number, I only have the street address. Any idea about how to locate this?
I did consider sending an email to the HR dept of his workplace but realise that I have to tread carefully. The main office is in London but the IT is in Newcastle.
What advice would you give about Amex.
Should i set up a payment plan directly with them or wait until they contact me.
I have not had any letters from amex for 1 year and NCO have only contacted me in the last few weeks.
Many thanks for your help.
Just to mention my only income is the state pension.
Okay. Thanks. Nice piece of research. You should come and volunteer for us a bit if you get fed up with your day job.
The recipient is clearly in a position of trust. I wonder if he is self-employed or an employee.
Let's assume that all of the consumables/perishables which were included in the parcel are no longer available. That leaves you with the WMF cutlery set which is presumably what you really want.
I'm wondering whether you should start to correspond with him directly by letter to his home and also copies to his work address.
I think if you made it plain that you know all about him and where he is and that you are prepared to escalate this matter even to the point that his employers might discover what has happened, you could find that there would be an agreement whereby he would return what is left of your parcel to DHL.
You could then take up the question of the value of the missing items – the loss of which can clearly be compensated by a pecuniary award – with DHL.
You wouldn't be able to guarantee success – but you could have some fun – and we would help you. If it failed then you could still proceed against DHL as I've already described. An advantage is that this approach really wouldn't cost you very much other than some damage to your Karma – but I dare say you could find some interesting outlet for that.
It seems fairly clear that this person has acted with intent to deprive you of these items. Does that give you enough of the – grudge factor – to pursue this?
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/