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Essex Vs Halifax

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I have 3 days until the 40 days are up!

Should I send the letter in the libaray, giving them 7 days,

or, I received a letter from them stating that they have ordered my statements and they are on the way & "that any account charges applied to your account are a completly automatic transaction, any refunds given will be manual,

please call us for more info"???

What the hell does that mean

Opinions, can you help?

What the hell does that mean:confused:

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They are very busy and simply cannot cope with the volume of work that has suddenly been flowing into their compliance department.


I would send them the 7 day letter from the library and in the absence of a satisfactory reply, issue a claim against them for non-compliance at the expiration of your deadline.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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