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    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
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benefit overpayment to mentally ill sister


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I wonder if anyone can advise me on this matter? My sister suffers from bi-polar disorder, having been officially diagnosed at the start of the year after a long history of severe depression. She is currently in receipt of DLA and as far as I know, aside from Housing Benefit, this is her only income. Since our mother died in March she has become severely agoraphobic and hardly ever leaves her flat or opens the curtains. A few weeks ago she was persuaded to move in with our father, and so I have been collecting her mail and passing it on to her.

 

This week when I went to pick up her mail after a 2 week absence, it included 8 separate giros, totaling over £3k, for the same 2 week period. As far as I can tell this was a genuine clerical/official error by the DWP, as she has not made any changes in her claim or informed them of changed circumstances. She is convinced that the payments represent a backdated amount that she is entitled to, but there is no accompanying letter to say as much, only the bog standard 'here's your money' letter they always sent fortnightly with 1 giro.

 

Of course this error has been seen by her as providence and something she should be able to take advantage of, a theory fuelled by all the articles you can find online about the DWP being unable to take people to court for overpayment if it's due to a official error. I told her they will dock her benefit for the next 2 years when they realise the mistake, but she doesn't seem to understand that this will have long terms effects. It's money sent by the Gods as far as she's concerned.

 

So my question is this. If I were to inform DWP of this, would she immediately be in hot water or would the fact that she is mentally ill be mitigation of some kind? And is she right, is overpayment by a technical error something that can't be reclaimed through the courts?

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Hello and welcome to CAG.

 

I hope the guys with the right knowledge will be along soon with advice for you. Your other option could be the local CAB who should be used to benefit matters and overpayments and will be able to speak to you face to face.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Each giro will state on it what period it represents. There should be a letter in with it saying what its for. Its unlikely to be duplicate payments unless its a clerical claim. My understanding is that payments would be checked before sent. Why can't she phone and find out what its for. If it is wrong and she spends the money then the DWP have the right (in law) to claim this money back.

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As far as I know she only gets DLA, which amounts to about £80 per week (does that sound right?) as well as her rent paid in full by HB. The cheques were all for the same period - 2 weeks prior to the 6th August - but ranged in amount from £165 to £445. She won't call the DWP herself to find out if it's correct, as I think she suspects it is a mistake and of course she wants to keep the money. The problem is that she owes a lot of money to various people and sees this as a fantastic way to clear all her debt in one go.

 

Most of the cheques (6 of them) are for roughly £440. Does that amount ring any bells with anyne? Could it be for some benefit she could be entitled to? It still doesn't explain why they're all for the same period of course!

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