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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What do I do? Mini-credit help needed please?


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Hi all.

 

I originally took out approx £450 loan and like a lot of you on here, I got myself into financial difficulty and could not pay back the loan on time.

 

I phoned Mini-credit up and explained my situation and asked for a payment plan to be set up but they rudely explained they did not accept payment plans and told me to fax over a hardship from the nearest libary, they were very rude on the phone

 

To cut a long story short ( I could go on and on) they want £1130 of me from a £450 loan so I made a complaint to the FOS.

 

They have come back to me in E-mail which I made them do and basically i have had few e-mails from them and I will post the latest one they have just sent.

 

Dear Mr ______,

 

Thank You for the reply!

 

We understand that You are going through financial difficulties at the moment and providing You with the possibility to apply for a payment plan was the solutions we were able to give You. Considering that You contacted us before the loan was due to be repaid we are willing to reduce the interest but not more than one month totalling a decrease of £135 from the offer I made to You.

 

The reason why we are unable to provide You no lower figure is the Loan Agreement under which You have agreed to pay interest 1% of the loan amount per day until full repayment or default date. The default date is the 120th overdue day.

 

The Loan Agreement is a legally binding document and although You are unable to pay the loan back in full immediately we are still entitled to receive the agreed interest.

 

When the Customer sets up a payment arrangement over a longer period of time than originally agreed then the Creditor has to wait the funds back also longer than agreed. The positive side with the payment plan is that the Customer is able to make payments in affordable instalments but the negative side is that the total repayable amount is bigger by interest and penalty charges and the credit reference information will show the default. The default has to be marked for other creditors to see that at the moment You are unable to meet any financial obligations in full and to prevent over-commitment.

 

Microcredit Ltd agrees to decrease the offered payment plan balance £1130 by further £135 as described above. We will notify Opos Limited of our offer immediately and ask them to contact You for further arrangements.

 

Please let me know whether You are willing to agree with this?

 

 

WHAT do I do now? Surely this is well too much still? I just want to pay back the original loan I got from them in a realistic payment plan

 

what do I do next?

 

Can someone help please?

 

I have just typed this up very fast as I am very busy sorry, if anyone needs anymore info, I can tell them more later..

 

 

Cheers

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Let it pass over to OPOS and they will accept a repayment plan to pay back your original loan and the one months interest - they will likely agree to drop the extra charges which has subsequently doubled your amount. My loan amount was the same when it got passed over and I'm now on a £20 per month plan with OPOS until I am able to commit to a higher regular monthly payment. Once I've repaid what is due then my account will be seen as closed and the default removed from my credit file.

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Thanks Welshy for coming back to me.

 

I know OPOS will have to accept a repayment plan, I was just carrying it on to see if I could get anything dropped at all.

 

At the moment I have got no INCOME as I lost my job so I could only pay back a £1 a month. I pay back mkenzie hall a £1 a month so surely they have to accept this.

 

I just want to pay back around £450/500 back not the £1330 they are asking for.

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No problems at all - OPOS are so much more easier to deal with so I'd urge you to give Minicredit your permission for them to pass it on so that at least you are no longer having to deal with them (by continuing to receive contact from them). I'm on long term sick benefits and they accepted my first offer of £20 per month without any problems. If you explain your circumstances and perhaps provide some proof as to your unemployment then they would have to accept your initial £1 offer which can then be reviewed at a later date (i.e. in three months.) Make it clear that you are working on the principle of paying back the original loan amount etc and no more and that you are disputing the extra charges added.

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I read on here before, on a old post that OPOS are something to do with Mini Credit like under a different name or somthing? Is this not true at all then?

 

I've seen that too but not sure because Mini Credit are based in London and OPOS are in Glasgow. I certainly found the latter to be more understanding and easier to deal with.

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They are the same company. Their stated addresses are just mail redirection centres to give the impression of 2 separate companies.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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My friend has owed them over £1000's for ages now probably nearly a year and they have not done anything same with most of the payday loans he owes.

 

I kind of just not want to pay them back either because how rude and horrible they are, what can they actually do? But I am not like him I just want to pay back a bit a month just to get it out of the way with.

 

grrrr it annoys me!

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They seem understanding to give the impression they are trying to help and to make you believe they are different. have a read of the minicredit forums on here. Youll soon see their true colours.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Could I say this in my response back in e-maiil? Mention they are the same company and see what they say?

 

I understand I got a loan and I have always being willing to repay it back I just got myself in financial difficulties and I just want to pay back a realistic pay plan without the hundreds they have added on

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They know they are the same company. They even refer to Opos as their inhouse DCA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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