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Hello

 

In first, sorry for my bad english, im french !

 

I would like to talk about my problem, i explain the situation step by step :

 

- In may i opened a basic account with halifax, a guy asked me my agreement and my french passport, i gave them !

- He asked me what i do in england, i told him im a professionnal gambler in sports, so i wouldnt like any overdraft, credit, checkbook, and just a simple card for withdraw my benefits ; thats a fifty-fifty relation !

 

- Few minutes later, my account has been open, and that was ok.

 

- Two month later and many withdrawals from sportsbooks after, i receive a letter at the end of july.

- In this letter, halifax ask me to give one proof among them : passeport, wage slip, or proof of credit.

 

- Naturally, i gave once again my passport, i still dont understand ... finally i understand thats a pitiful trap for see if they can found any problem for closure ...

 

- I must clarify that im french guy, with french id, and french passport, not a romanian, or extradited policy of course, no legal problem in england, all of my bills has been paid.

 

- I made essentially withdrawal by wire transfer from my sportsbooks, deposit by cash ( biggest of 3000 £ ), and two deposit by check ; one is a big check of 10000 £ another of 700 £

- I have around 40000 £ in this account, thats the reason why im afraid ...

 

I sold my car and bought another with the same account, and i use this account for my car's insurance, internet, gym, and water

 

The problem is i cant access at my account, i cant buy what i want, and i cant paid anything, that include the most important : water ...

 

Do you know how many time i need to wait for unfreeze my account please ? any guys ( or girls :oops: ) have this problem ?

 

Thanks in advance !

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There shouldn't be a problem with them telling you this over the telephone. They are obviously checking on money laundering likelyhood with numerous big withdrawls and deposits.

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You need to contact the banks fraud department in writting to

get an explanation.

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There shouldn't be a problem with them telling you this over the telephone. They are obviously checking on money laundering likelyhood with numerous big withdrawls and deposits.

 

I called them this morning, and the customer service said they cant give me details at their levels in regards of my situation !

 

You need to contact the banks fraud department in writting to

get an explanation.

 

I will try to go tomorrow for ask some explanations about my situation, and why not i will ask the number of the bank fraud department

 

I think the checkbook of bank of america from my moneybookers account alerted this department ...

 

Im fed up of situation, because i told them im a professionnal gambler, and they didnt need to be worried if big amount from my moneybookers account came to my bank account, so they knew the situation ...

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Hi

 

I went at my halifax branch today on the morning, with the proof of my checkbook

 

I told them im a professionnal gambler, good and comprehensive advisor talk with me while the department of fraud made the verification of my benefits

 

The advisor fax my proof, my account has been defrosted in the minute

 

Im naturally happy, and i hope ( or not, as you want ) this thread serve for someone

 

Thanks for the help too !

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