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Travelodge smoking fine - this is how to make it go away...

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Hi all,

 

I've registered here to just to make this post.

 

I noticed quite a few complaints here about Travelodge's smoking fine, and threatening letters from CRS.

 

I was accused by Travelodge a while ago of smoking in my room, and received a letter from CRS demanding £150 or face court action. As usual, their "evidence" was ash on the window sill and a smell of smoke in the room (I don't smoke, so this was not true).

 

After a few letters back & forth, I asked CRS to provide a copy of the invoice received by Travelodge for the "specialist cleaning" which they claim was required, also to provide proof that the room in question was not used the next day, and also to provide detailed calculations showing how these items totalled exactly £150. I never heard back from them ever again. Job done.

 

Bunch of idiots. Do they really think this is the best way of getting repeat business?! I will never again stay in a Travelodge hotel & would advise everyone else not to either.

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It certainly isn't a "fine" for starters. They are seeking an "administrative penalty".

 

I think it matters little whether you did or didn't smoke in the room. I suspect the advice on this forum is generally to ignore the threats. If it goes to court, which I seriously doubt, it would be to a County Court, not a criminal (Magistrate/Crown) court.

 

As for not staying in a Travelodge again, evidently that is your own choice. I've personally only ever had good experiences there in the last 5 years of using them and never been accused of smoking!

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Well, having read about this, I will never stay in a Travel Lodge again and will also make sure that everyone I know is aware of this practice.

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