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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

GOOD (me sometimes) V EVIL (A&L)**WON**


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Well done William ... you've done the right thing and you can put it all behind you now (well, as soon as you get the money!).

Many congratulations!

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Hi William,

 

Well done with your win.

 

A moment of inspiration when peeps are all a bit down with the Stays being imposed. Dar£n posted us a link to your thread from Barclays forum and this is a real lift.

 

Congratulations, Slick

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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Thanks folks.

 

I did have a letter to hand to the judge & defence, stating my reasons why a proposed stay should not be applied to my claim.

 

I did not expect to be given an offer to settle before the hearing, it caught me a bit of guard (perhaps that's why it is done this way). I fully expected my claim to stayed, by order of the judge himself or by Wragge & co at the hearing.

 

I hope that the A&L still have the strategy of making offers before or at court, this option to settle might help other CAG members. If you are going to court, I would strongly advise a visit beforehand as a member of the public, this will put you at ease for your court date. I was nervous before hand, but my nerves disappeared when I overheard the conversation between the barrister for Lloyds and the Lloyds claimant. It took place in a waiting area for Court 4.

 

The barrister was advising (the claimant) that she would be applying for a stay in the case, this made me quite angry and she then went onto spiel out some drivel about how expeditious a high court trial would be re the OFT test case (she said 5 months). I had about a minute or so to get mad before the A&L agent introduced himself.

 

I have looked at my limited notes from court now and the agent was from "nci resources". He said he acted for clients in London on mainly bank charge claims, but also acted as a liaison between lenders and debtors in repossession orders.

 

William :)

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  • 4 weeks later...

did you get your money yet William?

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi Jan,

 

Short and only definative answer is............ NOPE

 

Long answer is..............well it's tooooooo long , sorry Jan but I am not very well just now so I shall post when I can.

 

TC - William.

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get_well3.gif

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Pushing thru the market square, so many mothers sighing

News had just come over, we had five years left to cry in

News guy wept and told us, earth was really dying

Cried so much his face was wet, then I knew he was not lying

I heard telephones, opera house, favourite melodies

I saw boys, toys electric irons and T.V.'s

My brain hurt like a warehouse, it had no room to spare

I had to cram so many things to store everything in there

And all the fat-skinny people, and all the tall-short people

And all the nobody people, and all the somebody people

I never thought I'd need so many people

 

A girl my age went off her head, hit some tiny children

If the black hadn't a-pulled her off, I think she would have killed them

A soldier with a broken arm, fixed his stare to the wheels of a Cadillac

A cop knelt and kissed the feet of a priest, and a queer threw up at the sight of that

 

continued below...

 

 

 

 

 

 

I think I saw you in an ice-cream parlour, drinking milk shakes cold and long

Smiling and waving and looking so fine, don't think

you knew you were in this song

And it was cold and it rained so I felt like an actor

And I thought of Ma and I wanted to get back there

Your face, your race, the way that you talk

I kiss you, you're beautiful, I want you to walk

 

We've got five years, stuck on my eyes

Five years, what a surprise

We've got five years, my brain hurts a lot

Five years, that's all we've got

We've got five years, what a surprise

Five years, stuck on my eyes

We've got five years, my brain hurts a lot

Five years, that's all we've got

We've got five years, stuck on my eyes

Five years, what a surprise

We've got five years, my brain hurts a lot

Five years, that's all we've got

We've got five years, what a surprise

We've got five years, stuck on my eyes

We've got five years, my brain hurts a lot

Five years, that's all we've got

Five years

Five years

Five years

Five years

 

:) :) :) :) :)

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Nature Boy Lyrics

 

Artist: Nat King Cole

Album: Nature Boy

 

 

There was a boy

A very strange enchanted boy

They say he wandered very far, very far

Over land and sea

A little shy and sad of eye

But very wise was he

 

And then one day

A magic day he passed my way

And while we spoke of many things

Fools and kings

This he said to me

"The greatest thing you'll ever learn

Is just to love and be loved in return"

 

:) :) :) :) :)

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Kindness

In your eyes

I guess

You heard me cry

You smiled at me

Like Jesus to a child

 

Im blessed

I know

Heaven sent

And Heaven stole

You smiled at me

Like Jesus to a child

 

And what have I learned

From all this pain

I thought Id never feel the same

About anyone

Or anything again

 

But now I know

When you find love

When you know that it exists

Then the lover that you miss

Will come to you on those cold, cold nights

 

When youve been loved

When you know it holds such bliss

Then the lover that you kissed

Will comfort you when theres no hope in sight

 

continued below...

 

 

 

 

 

 

Sadness

In my eyes

No one guessed

Or no one tried

You smiled at me

Like Jesus to a child

 

Loveless and cold

With your last breath

You saved my soul

You smiled at me

Like Jesus to a child

 

And what have I learned

From all these tears

Ive waited for you all those years

And just when it began

He took you away

 

But I still say

When you find love

When you know that it exists

Then the lover that you miss

Will come to you on those cold, cold nights

 

When youve been loved

When you know it holds such bliss

Then the lover that you kissed

Will comfort you when theres no hope in sight

 

So the words you could not say

Ill sing them for you

And the love we would have made

Ill make it for two

 

For every single memory

Has become a part of me

You will always be

My love

 

Well Ive been loved

So I know just what love is

And the lover that I kissed

Is always by my side

 

Oh the lover I still miss

Was Jesus to a child

 

 

Related:

George Michael Lyrics

George Michael Older Lyrics

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Save A Prayer Lyrics

 

Artist: Duran Duran

 

 

 

You saw me standing by the wall corner of a main street

And the lights are flashing on your window sill

All alone ain't much fun so you're looking for the thrill

and you know just what it takes and where to go.

 

Don't save a prayer for me now. Save it til the morning after

No don't say a prayer for me now. Save it til the morning after

 

Feel the breeze deep on the inside look down into the well

If you can you'll see the world in all his fire

Take a chance (like all dreamers can't find another way.)

You don't have to dream it all, just live a day.

 

Don't say a prayer for me now. Save it til the morning after

No don't say a prayer for me now. Save it til the morning after

Save it til the morning after. Save it til the morning after

 

Pretty looking road I try to hold the rising floods that fill my skin

Don't ask me why I'll keep my promise I'll melt the ice

And you wanted to dance so I asked you to dance

but fear is in your soul

Some people call it a one night stand but we can call it paradise

 

Don't say a prayer for me now. Save it til the morning after

No don't say a prayer for me now. Save it til the morning after

Save it til the morning after

Save it til the morning after

Save it til the morning after

Save it til the morning after

Save a prayer til the morning after

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It's over and done but the heartache lives on inside

And who's the one you're clinging to instead of me tonight?

And where are you now, now that I need you?

Tears on my pillow wherever you go

I'll cry me a river that leads to your ocean

You never see me fall apart

 

In the words of a broken heart

It's just emotion that's taken me over

Tied up in sorrow, lost in my soul

But if you don't come back

Come home to me, darling

You know that there'll be nobody left in this world to hold me tight

Nobody left in this world to kiss goodnight

Goodnight

Goodnight

 

I'm there at your side, I'm part of all the things you are

But you've got a part of someone else

You've got to find your shining star

And where are you now, now that I need you?

Tears on my pillow wherever you go

I'll cry me a river that leads to your ocean

You never see me fall apart

 

In the words of a broken heart

It's just emotion that's taken me over

Tied up in sorrow, lost in my soul

But if you don't come back

Come home to me, darling

You know that there'll be nobody left in this world to hold me tight

Nobody left in this world to kiss goodnight

Goodnight

 

And where are you now, now that I need you?

Tears on my pillow wherever you go

I'll cry me a river that leads to your ocean

You never see me fall apart

 

In the words of a broken heart

It's just emotion that's taken me over

Tied up in sorrow, lost in my soul

But if you don't come back

Come home to me, darling

You know that there'll be nobody left in this world to hold me tight

Nobody left in this world to kiss goodnight

Goodnight

 

In the words of a broken heart

It's just emotion that's taken me over

Tied up in sorrow, lost in my soul

But if you don't come back

Come home to me, darling

You know that there'll be nobody left in this world to hold me tight

Nobody left in this world to kiss goodnight

Goodnight

(Goodnight)

 

 

Related:

The Bee Gees Lyrics

The Bee Gees Emotion Lyrics

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In the words of a broken heart

It's just emotion that's taken me over

Tied up in sorrow, lost in my soul

But if you don't come back

Come home to me, darling

You know that there'll be nobody left in this world to hold me tight

Nobody left in this world to kiss goodnight

Goodnight

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YES JAN YOU ARE WITNESSING THE UNRAVELLING OF A HUMAN BEING

 

I sincerely hope not:(

 

What has prompted this poetic outburst:confused:

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Nothings impossible I have found

For when my chin is on the ground

I pick myself up, dust myself off, start all over again

 

Don't lose your confidence if you slip

Be grateful for a pleasant trip

And pick yourself up, dust yourself off and start all over again

 

Work like a soul inspired till the battle of the day is won

You may be sick and tired but you'll be a man my son

Don't you remember the famous man who had to fall to rise again?

They picked themselves up, dust themselves off and started all over again

or is this more appropriate?

There's a barge going by on the river,

Yellow against the blue.

There's a bus driving up along the bridge,

And it's red like the color of new love.

 

And I need new love

And I need true love

And I need to be held

And I need to be told

There's more to come.

 

There's a woman beside a window,

Quiet against the street.

There's a man beside a magazine stand,

Looks like he's waiting to meet some one.

 

And I need new love

And I need true love

And I need to be held

And I need to be told

There's more to come.

 

And everything reminds me of you

And everything reminds me of things we used to do

Even though I miss you, I know we're through

And I need to find something new

 

And I need new love

And I need true love

And I need to be held

And I need to be told

There's more to come.

 

There's a man playing guitar in the subway,

Gentle against the crowd.

There's a kid in the upstairs apartment,

plays his recorder, wakes me up from above.

 

And I need new love

And I need true love

And I need to be held

And I need to be told

There's more to come.

 

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi William

 

I'm very good at listening if you need to talk.

 

We all have problems,

and sometimes it helps to share them.

a problem shared is a problem halved.

things are never half as bad as they seem,

and sometimes we need to hear that from someone else

just to get things into perspective !

 

so take good care of yourself

 

with love and hugs

 

alice xxxxx

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William

 

We are here if you need us- let us know you are ok?

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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See william you have to come back - you have some catching up to do - Alice has posted a picture and looke what I have learnt to do

 

smiley_049.gif

 

Thought this might be Squarebob when he is posting:)

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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why do the moving pictures dissapear??

 

jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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