Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Hi all, Unfortunately, I'm having a difficult time having recently bought a puppy with a pre-exisiting condition that I was unaware of. I found this forum after doing some research online and the feedback was really well-informed. I'd be really grateful for any advice from legal minds :)   My story (I've tried to keep it concise for clarity): I recently bought a puppy from a home breeder. They have never breed dogs before and aren't a licensed business. Our puppy was sold as having passed a full health check from Vets4Pets. Our puppy was £1,200. Two weeks after picking him up, I took him to the vets for his second vaccinations and a health check. At that point the vet diagnosed him with a "lingually displaced canine." This means that one of his lower canines is displaced and pressing into the roof of his mouth. Our puppy would have had his full set of puppy teeth by 6 weeks,  and his first health check was at 8 weeks. Therefore, this condition was either missed from his first health check, or ignored by the breeder. Either way, the condition was certainly present before we took ownership. It's a hereditary condition. I've had three quotes from different vets for removing the tooth which range from £350 from Vets4Pets to £1000-£2000 for a dental vet specialist. The hope is that, if the puppy tooth is removed early, the adult tooth will grow in normally. If it doesn't, however, the costs could be around £2,000 for treatment on his adult canine. I've given the breeder the time he asked for to consider his options. His final offer was a full refund if we return our puppy. This isn't something we want to do as we are already so attached to him. Legally, it would also create us significant inconvenience, as a replacement isn't forthcoming - or even possible. He has refused to contribute to the cost of treatment, admit any kind of liability, or give us a partial refund and allow us to keep our puppy.   From what I've read, tier two of the Consumer Rights Act 2015 may apply - and we could argue that a the return and refund offered would cause us 'significant inconvenience' and that the puppy was misrepresnted as healthy, and therefore a partial refund is in order. Again, any advice on whether I may have a case, if I take it to the small claims court, would be really appreciated.   Thanks so much.  
    • I'm sorry but I don't have a lot of time at the moment. Please will you read around the other Hermes stories – if you haven't done so already. There are some suggested letters of claim in those. We don't have a template for this and I would suggest that you draft your own letter of claim and post it here before you send it. Also, make sure that you read around the forum about taking a small claim in the County Court and that you know all the steps. You can be certain that you will have to issue the papers. You can be certain that Hermes will ignore your letter of claim and they will only start taking you seriously once you have issue the court papers. This means that if you send the letter of claim giving them 14 days then on the fifteenth day you must issue the papers. Otherwise don't bother. Don't bluff. Be aware of your risk factors – which are that if you lose, then you won't get your money back and also you would have lost your claim fee – and if they push you to pay an allocation fee – which is quite likely – you will lose this as well. For the present claim fees and allocation fees, please have a look at the court services website. However you are probably looking at something in the region of about hundred pounds or so all told for a claim of this value. If you succeed then you will get your money back, plus interest plus your costs. We do our best to advise you here that you have to realise that the end of the day it is your risk. As I've already said, it is an extraordinary industry – because they will do it – which requires you to pay delivery fee and then if they don't carry out their side of the contract for some reason rather they don't have to offer any redress to you at all – often on the basis that you didn't ensure them against their own negligence. This is an extraordinary state of affairs. The whole industry does it this way and it seems to be a culture which has been accepted for a long time – maybe 30 or 40 years – so that now consumers think that that's the way it is. It's really quite surprising that this hasn't been directly addressed in legislation – but it hasn't. Instead you will have to fall back on the unfair terms provisions in the Consumer Rights Act. Post a draft of the letter of claim and we'll have a look at it later on
    • I agree. They are putting you back in the position you'd have been if they'd said what they should have ( "We can upgrade you to Sky Q. You'll need a new dish to use Q. If you want to revert to the non-Q system in future it'd need to be a 'hybrid' dish that supports both".)   I don't think you can realistically expect more.
    • but not related to this a/C  i bet the sar will reveal the real truth of what the balance really is made of.   even if this did result in a speculative DCA court claim. we don't lose many OD claims here.   dx  
    • yes they will and the contract if they request a further hearing.   .......................   n244 .......   i do not believe the claimant had a valid and paid for contract covering the year of the offence with the land owner or their agents.   i do believe the Claimant ANPR System had the relevant council planning permission to be used or erected on poles at the site.   i do not believe the Claimant signs at the site neither had the required council planning permission nor suitably conveyed the legal terms of any contract the driver at the time of parking could ever be able to agree to by reading them.   i claim the cost of my set aside fee from the claimant should i be successful.    
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
bach

Parking in Private residents of Sheltered accomodation

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2894 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I visit many residents in a residential home for the elderly folk.

The residence is " advertised as Sheltered accomodation and Retirment homes for the elderly"

 

However the residents have now aquired a new person who is 59 and is working full time.

He goes out to work at 5 30 am in the morning and is bacjkaround 9 30pm.

His works van is parked directly outside some of the residents flat windows and is restricting their views of peacful gardens. Many residents cannot go outside and this is all they have to look at. Also many residents a woken at 5 30 in the morning by the slamming of car doors when he puts his tools in.

Some residents have gone to the extrem by drawing their curtains as they do not want to look at the advertising on this van and they cannot see any thing else but this van.

Question One ) the works van is being parked on a private entrance to the home. Can he do this?

Question 2) Surley as ths is a residential home for the retired he should not have been allowed to live here. (He is not retired and certainly does no need sheltered accomodation)

 

If anyone con help with the legal side of this problem and you are able to help these elderly folk with this promblem you would be advise a s a p as they are in dispare.

 

Many thanks

Share this post


Link to post
Share on other sites

Where he parks, is that within the private grounds of the home, or is it on the outside road/pavement etc, which the public use?

 

Also, have to taken this up with the people who run the care home?

Share this post


Link to post
Share on other sites

Hi and thank you for repyling to my thread,

 

Yes, he parks within the grounds of the care home.

I have taken this up with the warden, and she says that as a resident "he has the right to park his van if a space is available."

The home is advertised as a "residential home for the retirered with sheltered accomodation"

 

The residents cannot understand why some one who is 59 and is working full time with no disablities who has just seperated from his wife should be given residence in the Court.

I beleive there are two issuse coming from the residents

1) they are being woken up at 5 30 am every morning by the slamming and sliding of doors when this person puts his tools in the van.

2) Why has someone being allowed in sheltered accomodation when he is clearly independant at the age of 59 working full time 5 30 am to 9 30pm and allowed to be in a retirement sheltered accomodation.

 

I feel a bit sorry for the residents, most of them in the 80 and 90s, will eventually go out of their flats in a box.

 

When his van is parked it is right in front of their flats I would say about 12ft away from there window.

They would normally have a view of lovely gardens, many residents are not able to venture out and this is their only view of the out side world.

Surley this is not a lot to ask for them to be able to look out of there windows and look at the trees., grass and flowers.

 

Do you know if legally a COMMERCIAL van can be permantly parked within such a short distance of residants homes?

Thank you so much for your interest in their problem, its such a pity these elder folks seem to just have to put up with thing these days whether they like it or not.

 

Regards Lynn

Share this post


Link to post
Share on other sites

if its private property [which it is , h can do what he like there are not laws govering prvate land

 

as a resident, he as well as the folks have all the same rights.

 

your issue is with the landowners or the property owners.

 

to resolve.

 

there is nowt the 'law' can do.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

Seems very odd to me that someone of that age and still in full time employment would qualify to live in such accommodation. But at the end of the day, if it's a privately run facility there is not a lot you can do apart from bring the matter to the attention of the owners. I suppose you could enquire at the local authority to see if there is any breach in the rules in issuing the necessary permit to operate such an establishment if you feel so strongly about this.


Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

Share this post


Link to post
Share on other sites

Hi

 

I think what you may need to do is write and request a copy of the complexes parking policy.


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Share this post


Link to post
Share on other sites
Hi

 

I think what you may need to do is write and request a copy of the complexes parking policy.

 

I doubt this will help much.

 

The person is living there, he can park there. The problem is letting him live there and thats the point that needs addressing.

 

It seems that he is a hard working member of the community and is doing nothing wrong at all. unless he shouldn't be there.

 

Jogs

Share this post


Link to post
Share on other sites
I doubt this will help much.

 

The person is living there, he can park there. The problem is letting him live there and thats the point that needs addressing.

 

It seems that he is a hard working member of the community and is doing nothing wrong at all. unless he shouldn't be there.

 

Jogs

 

This is the point. The facility may be getting grants from the LA to provide accommodation for those who qualify for it. I doubt that this person falls into the necessary category. My first port of call would be the owner of the facility and see what reaction to the complaints the OP gets.


Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

Share this post


Link to post
Share on other sites

Having looked at a number of these establishments in recent years for my mother the truth is that whilst many advertised themselves as retirement homes the only condition they had that reinforced that was a minimum age requirement. In the majority of cases the minimum age was 55 years but in one case was only 50. None dictated that my mother was actually retired even though she had been for some while.

 

Mum ultimately decided to stay at home but her friends took a flat at one of the same locations as we'd looked at. They are both in their late 60's but Reggie continues to offer bookkeeping services which brings in a reasonable income and causes no inconvenience to anyone. Should he stop his work because the place is advertised as a "retirement" location?

Share this post


Link to post
Share on other sites

Has anyone tried having a word with the van owner. He may not realise he is causing a problem. If he is, he could be in breach of his own tenancy.

 

If there is somewhere else he could park - the other side of the car park, say, then maybe he will agree so as not to cause a fuss. Most (not all) people are quite reasonable if they are approached calmly.

 

Otherwise, if you check the terms of the contract of someone you know who lives there, I'll bet there is something about causing a nuisance, disturbing others etc and it's odds on he will have the same terms - if you want to get 'heavy' with him.

Share this post


Link to post
Share on other sites

Hi and thanks for your response.

 

The residents had a meeting on Thursday and the parking problem was discussed.

 

The van man had taken the afternoon of especially for it, as apparently, thecourt manager had informed him that the parking problem would most likely come up, which it did.

 

The residents spoke out about their concerns that the van was completely restricting their views of the outside world, and they also raised the issue ofthe noise at 5 30am in the morning. Apparently, the Court Manager stood up andsaid "hang on there this is getting personal."

 

I was told that she was out of order to say this as they were not having a go at the man himself only where his parking his Van and the noise theywere having to put up with at 5 30am.

 

I’m told the van driver just laughed and said “that he was quite within hisrights he would not park his van on the road outside as he has tools init and they might get stolen

 

I’m informed by the residents that the court manager had informed thembefore this man came in to residence "he would have to park outside on theroad". However, a parking space became free shortly after he moved in. Itwas at that point the Court Manager then told him he could bring his vaninside.

 

I have actually e mailed the main office, of behalf of the residents as they asked if I would do this. My reply was “get them to fill in an anti-social behaviourform”

 

I spoke to the Court Manager on Friday and gave her a Copy of the email, her reply to me was "he had no right to tell the residents they should fill in an anti-social behaviour form, I will speak to him about the response he has given you, this is wrong"

 

However, some residents believe that it should be dealt with a Court level and others are saying we should go down the route of filling in the form.

 

One thing for sure, it is unsettling the residents , they don’t want to have to fight at their age and this man could easily park his van outside on the road,and bring his tools into his flat. The residents would then not hear him coming and going, particular so early in the morning.

 

Some residents are also asking why he has been allowed residence in as sheltered retirement home, when he works full time, (he is 59 and works these really odd hours) actually I think they have a point. (He does not need careand a pull cord for emergencies like these residents do)

 

I don’t think I can do much more to help them resolve these issues; even theCourt Manager has closed ranks and is supporting this man. I think I can feelthe Court Manager on the verge of telling me to mind my own business SHOULD I?

 

I have also been told on the grape vine that he was in another residence 15miles away, and apparently the residents and himself did not get on. One of thecareers from there has said he is a trouble maker, but getting that in write isprobably not going to happen.

 

The home is run by a non profit social Housing organisation for individuals and couples over the age of 55

It,s title being Sheltered and Retrirment accomodation for the over 55.

I believe that what most of you are say to me that this is where the problem is.

This man is over 59 NOT retired does not need sheltered housing and a pull cord for emergancies or a court manager to make sure that he is ok when he wakes up in the morning, or other facilities supplied for eldely residents to make life easier for them in their last years of life.

 

I am extremly grateful for all your views, but I am not sure what I can do to help resolve this problem for them.

I am of the opinion that I should be asking the question "why has he been allowed residance in the home when the only creteria he fits is he is over 55.

 

You guys on this site are alway my first port of call for a good discussion, well done

Thanks again

Lynn

Edited by bach

Share this post


Link to post
Share on other sites

I don't know what's best but I will say that, in my experience in life, when someone tells you to stop doing something (complaining, getting forms filled in, etc) you should double your efforts. Don't let people tell you what you can and can't do. If an anti-social behaviour complaint is viable, I say go for it.

Share this post


Link to post
Share on other sites

Thanks for your support and very sound advice

will have a think about the situation over the weekend

Lynn

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...