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Just had a letter from these, informing mum her payments are increasing. Now, when dad was alive, it was all in his name. Over the winter 2011, they had gone into debit on gas. The DD was increased to cover this. When Dad passed, the account was in debit. They changed the name of the acct holder to mum and she is now paying the same amount as Dad was. Bear in mind, since mum took over the acct, the debit had decreased as its the summer and the gch isnt on as much.

 

Can they increase the payments? What reason can I give to stop them increasing the payments...which, as she is on a pension, she cannot really afford? Should they have passed the debit over when Dad passed away?

All advice is based on my experiences. I am NOT qualified and as such cannot be held responsible for any mistakes. If in doubt...get professional help.

If you like what i have said then make me a star!!

Some helpful links

I have been successful in many cases..here are links to some

Housing Act and deposits: http://www.consumeractiongroup.co.uk/forum/showthread.php?266260-Deposit-being-withheld.-Please-advise&highlight=

Against Natwest: http://www.consumeractiongroup.co.uk/forum/showthread.php?278646-N-west-v-Mrsfoot-s-Son.-***WON_ALL-CHARGES-REFUNDED***&highlight=

Against Swift Advances: http://www.consumeractiongroup.co.uk/forum/showthread.php?46576-Me-V-Swift&highlight=

Against B&Q: http://www.consumeractiongroup.co.uk/forum/showthread.php?172878-Me-vs-B-amp-Q&highlight=

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