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We purchased a Hoselock Pressure Washer from B&Q on 7/7/2011 for £74.00. We used it on 2 occasions that year and because of the hosepipe ban did not get it out again until this weekend. It will not work (the motor does not appear to be working).


We returned it to B&Q today and as the warranty had expired (by 2 weeks) they said all they could do was offer us a refund of £45.00 as this was the purchase price now showing on the computer. They did not have any in stock at this price. I did have the receipt with me which showed that we had paid £74.00. They suggested that we contact Hoselock direct as they would have a longer warranty period than B&Q.


We have been in touch with hoselock who will not help as the 12 month warranty has expired.


If we accept the £45.00 refund from B&Q it will have cost us £29.00 for 2 uses of the pressure washer - is this fair?:???:

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Hello and Welcome, j&p.


I have moved this thread to the appropriate Forum.






Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I would think that if they gave you the cost of one now would be fair as the most they would be obliged to give you is a replacement or repair as well over the six months for a refund.

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good deal as far as i can see and meets soga.


pers i'd ask them the order you one of the £45 jobbies


then you'll get up to 6yrs cover under soga.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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